Customer Engineer-ETCH

Applied Materials
Shenzhen
Workplace: OnsiteFull timeFunction: Field Service, Maintenance & Skilled TradesExperience: 4-7 yearsEducation: associatesSkills: ["Communication","Mentoring"]

Serve as the direct customer liaison to install, maintain, and upgrade customer equipment for semiconductor/advanced-display technology. Use digital analytics and basic diagnostic techniques to troubleshoot technical issues, perform preventative and corrective maintenance across electrical, vacuum, mechanical, plasma, hydraulic, and gas systems, and coordinate closely with customers to ensure smooth operations. You’ll also train and mentor junior field service engineers and collaborate with senior engineers to understand technical roadmaps and process needs.

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Applied Materials
Applied Materials
4 days ago

Customer Engineer-ETCH

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Source: Company careers pageValidated by: Fursa AI
Last checked: 2 days agoStatus: Live

Job Summary

Serve as the direct customer liaison to install, maintain, and upgrade customer equipment for semiconductor/advanced-display technology. Use digital analytics and basic diagnostic techniques to troubleshoot technical issues, perform preventative and corrective maintenance across electrical, vacuum, mechanical, plasma, hydraulic, and gas systems, and coordinate closely with customers to ensure smooth operations. You’ll also train and mentor junior field service engineers and collaborate with senior engineers to understand technical roadmaps and process needs.
Location: Shenzhen
Workplace: Onsite
Employment Type: Full time
Job Function: Field Service, Maintenance & Skilled Trades
Seniority: Mid level

Key Responsibilities

  • •Install, maintain, and upgrade customer equipment.
  • •Apply basic diagnostic techniques to assess and address technical issues, with assistance from senior field service engineers as needed.
  • •Collaborate with senior engineers and/or customers to understand roadmaps, process flows, and technical requirements.
  • •Perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems.
  • •Coordinate and communicate directly with customers, and train/mentor junior field service engineers.
Travel: Medium travel

Key Requirements

  • •Completion of an Associate degree, military technical training, field service experience, or trade certification.
  • •4-7 years of work experience in the semiconductor industry or other equipment support industry.
  • •Advanced mechanical aptitude with pneumatics, hydraulics, electronics, vacuum, and/or thermodynamics.
  • •Strong knowledge of hand tools and appropriate usage, including digital multimeters.
  • •Effective written and verbal communication skills, plus basic knowledge of Microsoft Excel, Word, and PowerPoint.
Experience:4-7 yearsSemiconductor
Education:Associate's
Skills:CommunicationMentoring
Licenses:Driver’s license
Tech Stack:Microsoft ExcelMicrosoft WordMicrosoft PowerPointDigital multimetersPneumaticsHydraulicsVacuumPlasmaThermodynamics

Company Brief

Applied Materials
Provides semiconductor manufacturing equipment, services, and software used to build advanced chips and display technologies. Its tools support materials engineering, deposition, etching, inspection, and process control for major electronics manufacturers worldwide.
Industry: Industrial Machinery
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Santa Clara, United States
Founded: 1967
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