Mortgage Sales Assistant

Fifth Third Bancorp
Indiana
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceExperience: 1+ yearsEducation: high_schoolSkills: ["Leadership","Organizational skills","Written communication","Verbal communication","Teamwork"]

Support the day-to-day mortgage sales activities of Mortgage Loan Originators by acting as the communication hub between MLOs, sourcing agents, customers, vendors, and sales support. Set customer expectations for rates, appointments, and loan status; confirm documentation and appointments; ensure complete loan packages; provide marketing support; liaise with sales teams; and build relationships with real estate and lending partners while assisting with cross-selling additional banking products.

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Fifth Third Bancorp
Fifth Third Bancorp
2 months ago

Mortgage Sales Assistant

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Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Support the day-to-day mortgage sales activities of Mortgage Loan Originators by acting as the communication hub between MLOs, sourcing agents, customers, vendors, and sales support. Set customer expectations for rates, appointments, and loan status; confirm documentation and appointments; ensure complete loan packages; provide marketing support; liaise with sales teams; and build relationships with real estate and lending partners while assisting with cross-selling additional banking products.
Location: Indiana
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Entry level

Key Responsibilities

  • •Work with customers to set expectations for rate inquiries, appointments, loan status, and other needed information.
  • •Confirm appointments and review all documents needed at time of application.
  • •Ensure all components are ordered, copied, and included in the loan package prior to processing.
  • •Provide marketing support and serve as a liaison between Loan Consultant and Sales Support.
  • •Build relationships with Realtors, Builders, Appraisers, and Title Companies, and confirm/cross-sell additional banking products.

Key Requirements

  • •High school diploma or equivalent.
  • •Minimum one-year customer service, mortgage processing, or loan originations experience.
  • •Broad understanding of residential mortgage loans.
  • •Proven computer skills with knowledge of Windows-based applications.
  • •Knowledge of federal lending regulations governing residential real estate lending, plus ability to learn conventional/government/portfolio guidelines and the loan application system.
Experience:1+ yearsMortgageResidential lendingCustomer serviceLoan processing
Education:High School
Skills:LeadershipOrganizational skillsWritten communicationVerbal communicationTeamwork
Certifications:S.A.F.E. Act registrationNMLS (Nationwide Mortgage Licensing System)
Tech Stack:Windows

Company Brief

Fifth Third Bancorp
Fifth Third Bancorp is a diversified bank holding company offering consumer, commercial, and wealth management services. Through its banking subsidiaries, it provides deposits, lending, treasury management, payments, and investment solutions across the Midwest and Southeast.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cincinnati, United States
Founded: 1858
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