Thales

1 month ago

Technicien Support de proximité Client - Plateforme mixte basée à Nouâtre (37) - F/H

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Provide on-site client proximity support for a mixed platform in Nouâtre, delivering first-line technical assistance, handling incidents, and coordinating with internal teams to ensure smooth operation. You’ll work in a customer-service oriented role within Thales, contributing to service quality and client satisfaction for a regional platform.

Location: France

Workplace: Onsite

Employment Type: Full time

Job Function: Communications, PR & Community

Key Responsibilities

•Provide on-site client support for proximity customers on the mixed platform base
•Troubleshoot and resolve basic technical incidents reported by clients
•Coordinate with internal teams to ensure timely incident resolution and service continuity
•Maintain accurate documentation of issues and resolutions in the ticketing system
•Contribute to customer satisfaction metrics by delivering professional and responsive service

Key Requirements

•1-2 years of experience in customer service or technical support
•On-site availability to support clients in Nouâtre/Cholet area
•Good communication skills in French, with customer-facing experience
•Willingness to work full-time as a Regular Employee
•Basic IT or platform troubleshooting knowledge and willingness to learn on mixed platform environments

Skills:CommunicationProblem-solving

Languages:French

Company Brief

Thales

Designs and delivers advanced systems and services for aerospace, defence, security, and digital identity and cybersecurity markets, serving government and commercial customers worldwide.

Industry: Defense Technology

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Paris, France

Founded: 2000

Website LinkedIn

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Thales

1 month ago

Technicien Support de proximité Client - Plateforme mixte basée à Nouâtre (37) - F/H

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Location: France

Workplace: Onsite

Employment Type: Full time

Job Function: Communications, PR & Community

Key Responsibilities

•Provide on-site client support for proximity customers on the mixed platform base
•Troubleshoot and resolve basic technical incidents reported by clients
•Coordinate with internal teams to ensure timely incident resolution and service continuity
•Maintain accurate documentation of issues and resolutions in the ticketing system
•Contribute to customer satisfaction metrics by delivering professional and responsive service

Key Requirements

•1-2 years of experience in customer service or technical support
•On-site availability to support clients in Nouâtre/Cholet area
•Good communication skills in French, with customer-facing experience
•Willingness to work full-time as a Regular Employee
•Basic IT or platform troubleshooting knowledge and willingness to learn on mixed platform environments

Skills:CommunicationProblem-solving

Languages:French

Company Brief

Thales

Designs and delivers advanced systems and services for aerospace, defence, security, and digital identity and cybersecurity markets, serving government and commercial customers worldwide.

Industry: Defense Technology

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Paris, France

Founded: 2000

Website LinkedIn