Specialist, Implementation

Mastercard
Bogotá
Workplace: OnsiteFull timeFunction: Program & Project Management (PMO)Education: bachelorsSkills: ["Project management","Customer interaction","Cross-functional collaboration","Problem identification","Self-driven","Efficiency mindset"]

Lead electronic payments processing implementation projects from planning through post-implementation, managing both technical and non-technical activities. Assess and document customer needs, handle issues during execution, and drive end-to-end project execution using the company’s global project coordination methodology. Serve as a key internal point of contact for cross-functional teams, guide customers through applicable processing rules and documentation, and manage multiple implementations in parallel.

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FursaFursa
Mastercard
Mastercard
1 month ago

Specialist, Implementation

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Source: Company careers pageValidated by: Fursa AI
Status: Live

Job Summary

Lead electronic payments processing implementation projects from planning through post-implementation, managing both technical and non-technical activities. Assess and document customer needs, handle issues during execution, and drive end-to-end project execution using the company’s global project coordination methodology. Serve as a key internal point of contact for cross-functional teams, guide customers through applicable processing rules and documentation, and manage multiple implementations in parallel.
Location: Bogotá
Workplace: Onsite
Employment Type: Full time
Job Function: Program & Project Management (PMO)

Key Responsibilities

  • •Lead processing implementation projects across planning, execution, implementation, and post-implementation phases for technical and non-technical initiatives.
  • •Provide end-to-end project execution for processing implementation projects and act promptly on issues to determine possible solutions and responsible parties.
  • •Drive customer processing implementation projects for electronic payments processing business activities using the global project coordination methodology.
  • •Identify and guide customers on appropriate processing implementation support documentation and comply with applicable Mastercard processing rules, specifications, and documentation.
  • •Handle multiple customer processing implementation projects in parallel and serve as main point of contact with internal areas for projects without Customer Delivery participation.

Key Requirements

  • •Bachelor’s degree in Information Technology, Computer Science, Exact Sciences, or Business.
  • •PMP certification from PMI (or equivalent) desired.
  • •Strong technical knowledge of networks, communication protocols, hardware/software platforms, and testing environments.
  • •Ability to understand business requirements and translate them into technical implementation aspects.
  • •Good project management skills with experience working in cross-functional teams and interacting with customers.
Education:Bachelor's
Skills:Project managementCustomer interactionCross-functional collaborationProblem identificationSelf-drivenEfficiency mindset
Certifications:PMP
Tech Stack:NetworksCommunication protocolsHardware/software platformsTesting environments

Company Brief

Mastercard
Mastercard is a global payments and technology company that processes transactions, provides fraud prevention and data services, and builds payment infrastructure for consumers, businesses, merchants and governments across 200+ countries.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Purchase, New York, United States
Founded: 1966
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