Personal Banker II - Heights

Fifth Third Bancorp
Houston
Workplace: OnsiteFull timeFunction: Banking, Lending & CreditExperience: 1+ yearsEducation: high_schoolSkills: ["Customer relationship building","Communication","Decision-making","Ethical conduct","Risk awareness"]

Build and maintain long-lasting relationships with existing and prospective customers, delivering a consultative customer experience across each customer’s lifecycle. Proactively reach out via phone and other channels, identify needs, and tailor recommendations while using a strong understanding of bank products and processes. Partner with internal teams to resolve issues, analyze customer credit and financial information, and operate with accountability for risk and ethical conduct.

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Fifth Third Bancorp
Fifth Third Bancorp
1 day ago

Personal Banker II - Heights

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Source: Company careers pageValidated by: Fursa AI
Last checked: 18 hours agoStatus: Live

Job Summary

Build and maintain long-lasting relationships with existing and prospective customers, delivering a consultative customer experience across each customer’s lifecycle. Proactively reach out via phone and other channels, identify needs, and tailor recommendations while using a strong understanding of bank products and processes. Partner with internal teams to resolve issues, analyze customer credit and financial information, and operate with accountability for risk and ethical conduct.
Location: Houston
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Entry level

Key Responsibilities

  • •Create a memorable customer experience by cultivating and enhancing relationships within an assigned book of business through proactive outreach.
  • •Use a consultative approach to uncover customer needs and tailor recommendations, solutions, and advice.
  • •Maintain working knowledge of products, services, and processes offered by the bank.
  • •Collaborate with internal partners to ensure customer needs are met and problems are resolved.
  • •Analyze customer credit data and related financial information to align customers with appropriate solutions.

Key Requirements

  • •High school diploma/GED (or college degree) and 1 year of customer service experience (or equivalent military experience).
  • •Experience in a sales environment; financial industry experience is a plus.
  • •Ability to analyze credit and financial information and make sound decisions.
  • •Demonstrated ability to build comfort with new household acquisitions and deepen customer relationships.
  • •S.A.F.E. Act registration required at the time of employment through the Nationwide Mortgage Licensing System (NMLS).
Experience:1+ yearsFinancial services
Education:High School
Skills:Customer relationship buildingCommunicationDecision-makingEthical conductRisk awareness
Licenses:S.A.F.E. Act registration (NMLS)

Company Brief

Fifth Third Bancorp
Fifth Third Bancorp is a diversified bank holding company offering consumer, commercial, and wealth management services. Through its banking subsidiaries, it provides deposits, lending, treasury management, payments, and investment solutions across the Midwest and Southeast.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cincinnati, United States
Founded: 1858
Glassdoor
Glassdoor: 3.7
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