Pega Smart Investigate framework

NTT
Bengaluru
Workplace: HybridFull timeFunction: Software EngineeringSkills: ["Code review","Technical leadership","Troubleshooting","Mentoring","Agile/Scrum collaboration"]

Architect, configure, and deploy end-to-end Pega solutions using the Pega Smart Investigate framework to streamline investigation, exception, and dispute workflows. Build and maintain scalable case management processes, data models, and background processing components, while designing secure integrations across banking and payment systems (REST, SOAP, MQ, Kafka, file listeners). Enforce Pega guardrails, conduct code reviews, troubleshoot performance bottlenecks, and provide technical leadership in an Agile/Scrum environment.

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FursaFursa
NTT
NTT
1 month ago

Pega Smart Investigate framework

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Last checked: 7 hours agoStatus: Live

Job Summary

Architect, configure, and deploy end-to-end Pega solutions using the Pega Smart Investigate framework to streamline investigation, exception, and dispute workflows. Build and maintain scalable case management processes, data models, and background processing components, while designing secure integrations across banking and payment systems (REST, SOAP, MQ, Kafka, file listeners). Enforce Pega guardrails, conduct code reviews, troubleshoot performance bottlenecks, and provide technical leadership in an Agile/Scrum environment.
Location: Bengaluru
Workplace: Hybrid
Employment Type: Full time
Job Function: Software Engineering
Seniority: Mid level

Key Responsibilities

  • •Architect, configure, and deploy comprehensive end-to-end solutions using the Pega Smart Investigate framework for exceptions, disputes, and investigation workflows.
  • •Design and implement payment operations automation for payment systems, including SWIFT messages, ACH, wire transfers, and cross-border payment investigations.
  • •Build and maintain scalable case management workflows, business process rules, data models, and background processing components (Queue Processors, Job Schedulers).
  • •Design and configure secure enterprise integrations to connect Pega with external banking ledgers and core transaction systems using REST, SOAP, MQ, Kafka, and file listeners.
  • •Enforce Pega guardrails, conduct detailed code reviews, optimize performance by troubleshooting processing bottlenecks, and mentor junior engineers in Agile/Scrum delivery.

Key Requirements

  • •Minimum 7+ years of hands-on enterprise application development on the Pega PRPC platform (Pega 8.x preferred).
  • •Direct experience with the Pega Smart Investigate framework and deep operational understanding of global payment systems and banking regulations.
  • •Valid Pega Certified Senior System Architect (PCSSA/SSA) certifications (PCSSA and SSA/PCSA mentioned).
  • •Master-level knowledge of Pega Case Management, Enterprise Class Structure (ECS) design, Data Pages, declarative expressions, UI rules, and report definitions.
  • •Strong experience with SQL queries, database indexing, data mapping, and standard middleware connectivity protocols; familiarity with CI/CD and Scrum/Agile delivery.
Experience:Payment systemsBankingAgilePega
Skills:Code reviewTechnical leadershipTroubleshootingMentoringAgile/Scrum collaboration
Certifications:Pega Certified Senior System Architect (PCSSA)Pega Certified System Architect (PCSA)
Tech Stack:Pega PRPCPega 8.xPega Smart InvestigatePega Case ManagementEnterprise Class Structure (ECS)Data PagesDeclarative expressionsUI rulesReport DefinitionsSWIFTACHWire transfersCross-border payment investigationsQueue ProcessorsJob SchedulersRESTSOAPMQKafkaFile listeners

Company Brief

NTT
Dimension Data, operating under NTT Ltd, provides managed IT services, cloud and data center solutions, networking, cybersecurity, and digital transformation services to enterprise customers worldwide.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Valuation: Public Company (Market Cap in USD)
Headquarters: London, United Kingdom
Founded: 1983
WebsiteLinkedIn