TTEC Digital

5 days ago

QA Lead /SDET Lead

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 12 hours agoStatus: Live

Job Summary

Own automation-first quality engineering for an AI CX platform built for major enterprise brands. Lead the QA/SDET function as a player-coach, setting quality strategy across weekly (1-week sprint) deploy cadence, building automated regressions and cross-service contract suites that gate production, and improving squad automation coverage. You’ll tackle complex debugging, failure-injection readiness, high-load/stress testing, and AI output evaluation to deliver fast, dependable releases.

Location: Hyderabad

Workplace: Remote

Employment Type: Full time

Job Function: QA, Test & Release Engineering

Seniority: Manager level

Key Responsibilities

•Drive automation-first quality engineering for a platform combining voice, desktop, intelligence, and AI.
•Set and own quality strategy across a 1-week cadence as product surface area grows.
•Lead cross-service contract suite work to gate production and expand automation coverage for squads.
•Ensure fast-turnaround regression suites run to support weekly deploys and rapid detection/reporting.
•Build automation patterns and raise QA engineers through hands-on framework design and tackling complex technical challenges.

Key Requirements

•8+ years QA/SDET experience, building test-automation foundations from scratch for fast-shipping products.
•Master issue-isolating and root-cause debugging to narrow failures to the service/commit/event and provide data-driven bug reports.
•Fast regression discipline: parallelized suites and smart test selection to deliver results in minutes at weekly deploy speed.
•Experience testing high-throughput, low-latency systems with load, stress, and soak testing in high-load environments.
•Comfortable with event-driven systems (e.g., WebSocket flows) and CI-native trunk-based CI/CD with flake management.

Experience:8+ yearsAIEnterpriseTest automationCI/CD

Skills:DebuggingProblem-solvingAdaptabilityTeam leadershipCollaboration

Languages:English

Tech Stack:AILLMsSLMsRAGKnowledge graphsAgentsTrunk-based CI/CDCI/CDWebSocketEvent-driven systemsWebsocket flowsLLM/ML evalAI-assisted test generation

Company Brief

TTEC Digital

Provides digital customer experience consulting, technology and managed services, delivering CX platforms, automation, analytics, and design to help enterprises transform customer engagement across channels.

Industry: Consulting

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Englewood, United States

Website LinkedIn

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TTEC Digital

5 days ago

QA Lead /SDET Lead

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 12 hours agoStatus: Live

Job Summary

Location: Hyderabad

Workplace: Remote

Employment Type: Full time

Job Function: QA, Test & Release Engineering

Seniority: Manager level

Key Responsibilities

•Drive automation-first quality engineering for a platform combining voice, desktop, intelligence, and AI.
•Set and own quality strategy across a 1-week cadence as product surface area grows.
•Lead cross-service contract suite work to gate production and expand automation coverage for squads.
•Ensure fast-turnaround regression suites run to support weekly deploys and rapid detection/reporting.
•Build automation patterns and raise QA engineers through hands-on framework design and tackling complex technical challenges.

Key Requirements

•8+ years QA/SDET experience, building test-automation foundations from scratch for fast-shipping products.
•Master issue-isolating and root-cause debugging to narrow failures to the service/commit/event and provide data-driven bug reports.
•Fast regression discipline: parallelized suites and smart test selection to deliver results in minutes at weekly deploy speed.
•Experience testing high-throughput, low-latency systems with load, stress, and soak testing in high-load environments.
•Comfortable with event-driven systems (e.g., WebSocket flows) and CI-native trunk-based CI/CD with flake management.

Experience:8+ yearsAIEnterpriseTest automationCI/CD

Skills:DebuggingProblem-solvingAdaptabilityTeam leadershipCollaboration

Languages:English

Tech Stack:AILLMsSLMsRAGKnowledge graphsAgentsTrunk-based CI/CDCI/CDWebSocketEvent-driven systemsWebsocket flowsLLM/ML evalAI-assisted test generation

Company Brief

TTEC Digital

Industry: Consulting

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Englewood, United States

Website LinkedIn