Sr Account Manager Regions Italy

Delivery Hero
Milan
Workplace: HybridFull timeEUR 32,923 - 41,154 annuallyFunction: Customer Success & Account ManagementExperience: 2+ yearsEducation: bachelorsSkills: ["Analytical","Problem-solving","Time management","Prioritization","Proactive"]

Own and grow long-term relationships with top restaurant partners by turning their business goals into actionable plans. Use data-driven insights and cross-functional collaboration to improve partner performance, drive revenue growth through promotions and menu optimization, and provide strategic guidance. Lead partner onboarding end-to-end in the app, from store setup through first-days support, ensuring partners succeed on Glovo while meeting KPIs.

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Delivery Hero
Delivery Hero
20 hours ago

Sr Account Manager Regions Italy

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Source: Company careers pageValidated by: Fursa AI
Last checked: 34 minutes agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Own and grow long-term relationships with top restaurant partners by turning their business goals into actionable plans. Use data-driven insights and cross-functional collaboration to improve partner performance, drive revenue growth through promotions and menu optimization, and provide strategic guidance. Lead partner onboarding end-to-end in the app, from store setup through first-days support, ensuring partners succeed on Glovo while meeting KPIs.
Location: Milan
Workplace: Hybrid
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Build and maintain strong, long-term relationships with restaurant partners through consistent, proactive communication.
  • •Understand partner business goals and challenges and provide strategic guidance and support.
  • •Analyze and use data to drive operational excellence, growth, and profitability for partners and Glovo.
  • •Drive rapid revenue growth via smart promotions, high-impact marketing activations, and menu optimization.
  • •Take full ownership of partner onboarding in the app from store setup through supporting partners’ first days on Glovo.

Pay and Benefits

Salary: EUR 32,923 - 41,154 annually
Equity and Bonus:Equity
Perks:Health InsuranceRemote WorkParental LeaveOnline TherapyWellness StipendCommuter BenefitsMeal AllowanceKindergarten

Key Requirements

  • •2+ years of experience in high-performance account management or business consultancy, preferably in FMCG, food-hospitality, or on-demand delivery.
  • •Bachelor in Business Administration, Marketing, Industrial Engineering (or similar); education is a plus.
  • •Motivated by ambitious goals and strong execution, with a proven track record of exceeding KPIs.
  • •Native-level Italian and proficiency in English.
  • •Analytical, problem-solving approach; good knowledge of Google suite, with Salesforce a plus.
Experience:2+ yearsFMCGFood-hospitalityOn-demand delivery
Education:Bachelor's in Business Administration, Marketing, Industrial Engineering
Skills:AnalyticalProblem-solvingTime managementPrioritizationProactive
Languages:ItalianEnglish
Tech Stack:Google suiteSalesforce

Company Brief

Delivery Hero
Global online food-ordering and local delivery platform operating multiple regional brands (e.g., Foodpanda, Glovo, Talabat) across 50–70+ countries, supplying food and quick-commerce deliveries via marketplace and logistics services.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Berlin, Germany
Founded: 2011
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Glassdoor: 3.4
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