Employee Experience Specialist - EMEA

RemotePass
Egypt
Workplace: RemoteFull timeFunction: Administration & Executive AssistanceExperience: 4+ yearsSkills: ["Communication","Problem-solving","Organizational skills","Multitasking","Service orientation"]

Support employee experience operations across EMEA by serving as the first point of contact for HR and onboarding questions through a ticketing system. Coordinate onboarding workflows for new hires, including compliance and partner coordination, and assist with mobility-related documentation and relocations. Maintain accurate records in tools like Monday.com and HRIS, escalate complex cases, and help identify trends to improve processes and documentation.

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FursaFursa
RemotePass
RemotePass
4 days ago

Employee Experience Specialist - EMEA

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Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live

Job Summary

Support employee experience operations across EMEA by serving as the first point of contact for HR and onboarding questions through a ticketing system. Coordinate onboarding workflows for new hires, including compliance and partner coordination, and assist with mobility-related documentation and relocations. Maintain accurate records in tools like Monday.com and HRIS, escalate complex cases, and help identify trends to improve processes and documentation.
Location: Egypt
Workplace: Remote
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Mid level

Key Responsibilities

  • •Serve as the first point of contact for employee HR and onboarding queries via the ticketing system across EMEA.
  • •Escalate medium- and high-complexity issues to internal teams (e.g., EX, Payroll, Legal) when needed.
  • •Support onboarding workflows for new hires across EMEA, ensuring compliance and coordination with internal teams and external partners.
  • •Assist with mobility coordination, including relocations and employment documentation.
  • •Manage open tickets, maintain records in tools like Monday.com/Dropbox/HRIS, and support process execution and continuous improvement initiatives.

Key Requirements

  • •4+ years of experience in HR support, onboarding coordination, employee lifecycle management, or mobility operations, ideally with EMEA exposure.
  • •Experience with employment operations and onboarding processes across EMEA regions (e.g., Europe, Africa, GCC/Middle East).
  • •Familiarity with onboarding processes and employment documentation in international contexts.
  • •Strong organizational and multitasking skills with high attention to detail.
  • •Proficiency using HRIS and collaboration/ticketing tools (e.g., Monday.com, Dropbox) and excellent English communication.
Experience:4+ yearsHR operationsOnboardingGlobal employmentMobility operationsEMEA
Skills:CommunicationProblem-solvingOrganizational skillsMultitaskingService orientation
Languages:English
Tech Stack:HRISTicketing systemsMonday.comDropbox

Company Brief

RemotePass
Provides global payroll, benefits, and employer-of-record services to help companies hire, pay, and manage remote employees and contractors across Latin America and other international markets.
Industry: HR Tech
Headquarters: São Paulo, Brazil
WebsiteLinkedIn