Café Ambassador- Delray Beach

Discover Financial
United States
Workplace: OnsiteFull timeUSD 47,840 - 55,016 annuallyFunction: Administration & Executive AssistanceExperience: 1+ yearsEducation: high_schoolSkills: ["Communication","Problem-solving","De-escalation","Attention to detail","Flexibility"]

Serve as the face of Capital One’s mission in the Delray Beach café, connecting with guests in a high-energy community space. Guide customers through mobile banking tools and digital troubleshooting, advocate for their needs, and handle escalated issues in line with compliance and regulatory requirements. Host and support local events to promote financial health while maintaining an inclusive, detail-oriented guest experience.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Discover Financial
Discover Financial
3 days ago

Café Ambassador- Delray Beach

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Serve as the face of Capital One’s mission in the Delray Beach café, connecting with guests in a high-energy community space. Guide customers through mobile banking tools and digital troubleshooting, advocate for their needs, and handle escalated issues in line with compliance and regulatory requirements. Host and support local events to promote financial health while maintaining an inclusive, detail-oriented guest experience.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Entry level

Key Responsibilities

  • •Proactively engage with café guests and serve as a high-end service specialist and guide to digital banking.
  • •Share value of Capital One products and services through conversation focused on guest experience, without traditional sales goals.
  • •Help customers master mobile tools and troubleshoot digital banking challenges.
  • •Advocate for customers, problem-solve, and own issue resolution while following compliance and regulatory requirements.
  • •Host and support local events that promote financial health and act as a culture carrier by fostering an inclusive, welcoming environment.

Pay and Benefits

Salary: USD 47,840 - 55,016 annually
Perks:Health InsuranceDentalVisionLife InsuranceDisability InsurancePaid LeaveLearning Budget401kPaid Parental

Key Requirements

  • •High school diploma, GED, or equivalent certification.
  • •At least 1 year of retail, sales, or customer service experience.
  • •Ability to support a flexible schedule, including nights, weekends, and holidays, with hours and days subject to change.
  • •Ability to attend required training sessions on a schedule that may differ from the primary shift.
  • •Ability to lift up to 25 pounds and stand/move for extended periods.
Experience:1+ yearsRetailCustomer serviceBanking
Education:High School
Skills:CommunicationProblem-solvingDe-escalationAttention to detailFlexibility
Tech Stack:G-Suite

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Discover Financial
Provides consumer banking products, credit cards, personal loans, and payment services through the Discover brand. It operates a major U.S. financial network and serves individuals and merchants with lending and digital payment solutions.
Industry: Retail Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 10M to 25M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Riverwoods, United States
Founded: 1985
WebsiteLinkedIn