The North Face: Supervisor - South Coast Plaza

The North Face
United States
Workplace: OnsiteFull timeUSD 21.4 - 28.8 hourlyFunction: OtherExperience: 1+ yearsEducation: high_schoolSkills: ["Coaching","Leadership","Communication","Customer engagement","Results orientation"]

Lead day-to-day store operations and support the store leadership team to deliver exceptional, personalized customer engagement. Coach and develop associates, model selling behaviors, and help drive sales results by monitoring KPIs and individual goals. Oversee opening/closing procedures, floor coverage, merchandising standards, and product replenishment, while supporting stockroom workflows and inventory integrity. Promote community involvement, uphold safety and company policies, and foster an inclusive team environment.

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The North Face
The North Face
3 days ago

The North Face: Supervisor - South Coast Plaza

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Source: Company careers pageValidated by: Fursa AI
Last checked: 20 hours agoStatus: Live

Job Summary

Lead day-to-day store operations and support the store leadership team to deliver exceptional, personalized customer engagement. Coach and develop associates, model selling behaviors, and help drive sales results by monitoring KPIs and individual goals. Oversee opening/closing procedures, floor coverage, merchandising standards, and product replenishment, while supporting stockroom workflows and inventory integrity. Promote community involvement, uphold safety and company policies, and foster an inclusive team environment.
Location: United States
Workplace: Onsite
Employment Type: Full time
Seniority: Manager level

Key Responsibilities

  • •Deliver personalized customer engagement and model authentic selling behaviors that drive a consumer-centric mindset.
  • •Support the store team in achieving and exceeding sales goals by monitoring KPIs and individual goals.
  • •Coach and develop associates to deliver high customer engagement and meet productivity goals.
  • •Supervise daily store operations including opening/closing procedures, floor coverage, and task delegation.
  • •Maintain visual merchandising and inventory integrity by overseeing product replenishment, stockroom operations, shipping/receiving, and loss prevention practices.

Pay and Benefits

Salary: USD 21.4 - 28.8 hourly
Perks:Health Insurance

Key Requirements

  • •1+ years of retail or store leadership experience in a fast-paced, customer-focused environment.
  • •Proven ability to drive results through store teams and exceed sales and profit goals.
  • •Skilled in coaching, motivating, and building high-performing, diverse teams.
  • •Strong verbal and written communication skills with the ability to influence across levels.
  • •Comfort using word processing, spreadsheets, and retail software tools; able to perform physical tasks throughout the store.
Experience:1+ yearsRetailStore leadership
Education:High School
Skills:CoachingLeadershipCommunicationCustomer engagementResults orientation
Tech Stack:Word processingSpreadsheetsRetail software

Company Brief

The North Face
Designs, manufactures, and sells outdoor apparel, footwear, and equipment for activities like mountaineering, hiking, and skiing. Known for technical performance gear and iconic outerwear, the brand serves consumers worldwide through retail and e-commerce channels.
Industry: Fashion & Apparel
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Alameda, United States
Founded: 1966
WebsiteLinkedIn