Sales Support Associate III

Tapestry
Texas
Workplace: OnsitePart timeUSD 15 - 19.5Function: SalesExperience: 1+ yearsSkills: ["Customer service","Communication","Organizational skills","Attention to detail","Multitasking"]

Provide warm, professional customer service as part of the store’s front-of-house success. Operate the POS accurately, maintain an organized cash wrap, and handle cash/media per policy. Support brand presence through customer engagement and social media activity, suggest add-on products and gift cards, and capture customer information when permitted. Receive and organize shipments, manage stock levels, execute visual merchandising updates, and uphold housekeeping and Loss Prevention standards.

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Tapestry
Tapestry
4 weeks ago

Sales Support Associate III

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live
Reposted: first listed 2 weeks ago

Job Summary

Provide warm, professional customer service as part of the store’s front-of-house success. Operate the POS accurately, maintain an organized cash wrap, and handle cash/media per policy. Support brand presence through customer engagement and social media activity, suggest add-on products and gift cards, and capture customer information when permitted. Receive and organize shipments, manage stock levels, execute visual merchandising updates, and uphold housekeeping and Loss Prevention standards.
Location: Texas
Workplace: Onsite
Employment Type: Part time
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Welcome clients and provide personalized assistance based on anticipated needs.
  • •Operate POS accurately and maintain cash wrap organization while following policies for cash/media.
  • •Suggest add-on products, promote gift cards, and capture customer information where permitted.
  • •Receive, process, and organize shipments/transfers, report discrepancies, and maintain a clean stockroom.
  • •Manage stock levels, replenish the sales floor, execute visual merchandising updates, and support customers while adhering to Loss Prevention guidelines.

Pay and Benefits

Salary: USD 15 - 19.5
Perks:Health InsuranceDentalVision401kPaid LeaveCommuter BenefitsDisability InsuranceLearning Budget

Key Requirements

  • •1+ year of previous retail experience (cashier/stock/sales), preferably in luxury retail; education and experience may be considered together.
  • •Knowledge of fashion trends and competition in the marketplace.
  • •Knowledge of cash register systems and basic computer skills, including using iPad/laptop, Mobile POS, and the internet.
  • •Strong attention to detail and organizational skills.
  • •Ability to multitask in a fast-paced environment with excellent communication and customer service; strong English proficiency.
Experience:1+ yearsRetailLuxury retail
Skills:Customer serviceCommunicationOrganizational skillsAttention to detailMultitasking
Languages:English
Tech Stack:Cash register systemsIPadLaptopMobile POSInternetWalkie talkie

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
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