Senior Director, Product Design, Small Business Bank

Lead the Small Business Bank Design team within the Experience Design organization, shaping end-to-end B2B customer experiences across web, mobile, and servicing. You’ll collaborate with research, product, and technology leaders to identify high-leverage opportunities, deliver complex design projects, and set the bar for experience excellence. Drive design practice maturity using frameworks and design systems, with a focus on customer confidence and business outcomes for small and medium-sized businesses.