Senior Revenue Operations Manager

Automattic
Anywhere
Workplace: RemoteFull timeUSD 140,000 - 200,000 annuallyFunction: Revenue Operations (RevOps)Experience: 6+ yearsSkills: ["Data-driven","Stakeholder communication","Pragmatism","Ownership","Analytical thinking"]

Build and scale the Revenue Operations function for WooCommerce from the ground up. Partner with Sales and Customer Success to design systems, processes, and data foundations, covering dashboards, data governance, attribution, capacity and territory modeling, forecasting, and enablement infrastructure. Operationalize CS workflows (health, churn, renewals), track strategic/payment partner merchants, and deliver executive-ready reporting that improves decision-making and predictable growth.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Automattic
Automattic
8 months ago

Senior Revenue Operations Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Build and scale the Revenue Operations function for WooCommerce from the ground up. Partner with Sales and Customer Success to design systems, processes, and data foundations, covering dashboards, data governance, attribution, capacity and territory modeling, forecasting, and enablement infrastructure. Operationalize CS workflows (health, churn, renewals), track strategic/payment partner merchants, and deliver executive-ready reporting that improves decision-making and predictable growth.
Location: Anywhere
Workplace: Remote
Employment Type: Full time
Job Function: Revenue Operations (RevOps)
Seniority: Mid level

Key Responsibilities

  • •Build core dashboards in the first 90 days, identify process/data gaps, and establish remediation plans.
  • •Create capacity and territory models, map the tech stack and integrations, and define the attribution model by 180 days.
  • •Achieve predictable forecasting within ±10% and establish a scalable enablement foundation within 12 months.
  • •Own systems and data foundation including vendor/tool relationships, data quality standards, access controls, reporting, and ongoing process/data gap analysis.
  • •Operationalize CS enablement (health, churn prediction, renewal workflows, escalation paths, expansion playbooks) and support revenue strategy through tracking, performance analysis, and GTM/CS efficiency insights.

Pay and Benefits

Salary: USD 140,000 - 200,000 annually
Perks:Remote Work

Key Requirements

  • •6–8+ years of RevOps experience, including building RevOps from scratch (0→1) or a major foundation reset.
  • •Strong data-driven mindset with the ability to build the data and reporting needed for decision-making.
  • •Hands-on technical ability, including strong Salesforce experience (flows, integrations) and comfort working with data using SQL or Python.
  • •Ability to speak candidly using data to surface trade-offs and guide decisions with revenue leaders.
  • •Pragmatic approach balancing short-term remediation with long-term system design that scales.
Experience:6+ yearsRevOpsSales operationsCustomer success
Skills:Data-drivenStakeholder communicationPragmatismOwnershipAnalytical thinking
Tech Stack:SalesforceGongChiliPiperSQLPython

Company Brief

Automattic
Automattic builds and operates web publishing and commerce products including WordPress.com, WooCommerce, Jetpack, Tumblr, and WordPress VIP, providing hosting, developer tools, and services to help individuals and businesses publish and sell online.
Industry: Publishing
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Valuation: Unicorn (USD 1B+)
Funding: Series E+
Headquarters: San Francisco, United States
Founded: 2005
Glassdoor
Glassdoor: 2.9
WebsiteLinkedInGlassdoor