Account Manager

OneLocal
Buenos Aires
Workplace: RemoteContractFunction: Customer Success & Account ManagementExperience: 2+ yearsSkills: ["Communication","Relationship building","Problem-solving","Organizational skills","Adaptability"]

Own the success of a high-volume portfolio of 100+ local businesses by driving retention and net growth. Lead regular strategic business reviews that connect client goals to the value of the OneLocal platform, analyze ROI, and reduce churn risk early. Partner with account executives, implementation specialists, and digital marketing experts to ensure smooth handoffs and expert execution, while helping clients fully leverage the platform to become long-term advocates.

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OneLocal
OneLocal
3 months ago

Account Manager

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Closed

Job Summary

Own the success of a high-volume portfolio of 100+ local businesses by driving retention and net growth. Lead regular strategic business reviews that connect client goals to the value of the OneLocal platform, analyze ROI, and reduce churn risk early. Partner with account executives, implementation specialists, and digital marketing experts to ensure smooth handoffs and expert execution, while helping clients fully leverage the platform to become long-term advocates.
Location: Buenos Aires
Workplace: Remote
Employment Type: Contract
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Manage a diverse portfolio of 100+ local businesses, owning outcomes and maintaining targeted net retention.
  • •Run strategic business reviews to demonstrate value, analyze ROI, and align solutions to client goals.
  • •Collaborate with Account Executives, Implementation Specialists, Digital Marketing Experts, and Marketing Strategists for seamless handoffs and execution.
  • •Identify churn risks and technical hurdles early, proactively solving issues to ensure clients reach desired outcomes.
  • •Ensure clients fully leverage the OneLocal platform and build long-term brand advocates.

Pay and Benefits

Perks:Remote Work

Key Requirements

  • •2+ years of experience as a Client Success Manager or Account Manager within a SaaS organization, marketing agency, or tech startup.
  • •Experience managing a high volume of clients, with strong knowledge of SMB customers.
  • •A customer-centric mindset focused on client outcomes and long-term success.
  • •Strong verbal and written communication skills with the ability to build deep rapport and partnerships.
  • •Organizational follow-up skills and professionalism, honesty, and integrity, with familiarity with CRM platforms (ideally Salesforce).
Experience:2+ yearsSaaSMarketing agencyTech startupSMB
Skills:CommunicationRelationship buildingProblem-solvingOrganizational skillsAdaptability
Tech Stack:CRMSalesforce

Company Brief

OneLocal
Provides a local marketing platform that helps small and multi-location businesses manage reputation, listings, customer reviews, and targeted marketing campaigns to drive foot traffic and online visibility.
Industry: Enterprise Software
Company Size: Medium (51 to 250 employees)
Growth: Established Company
Headquarters: Columbus, United States
Founded: 2013
WebsiteLinkedIn