Restaurant Supervisor (QA)

Oversee daily restaurant operations to ensure smooth service delivery and high guest satisfaction. Supervise and coordinate front-of-house staff, manage dining room flow, reservations, and seating, and train/mentor teams on service standards and menu knowledge. Handle guest inquiries, complaints, and special requests, while maintaining cleanliness and health & safety standards. Support inventory control, coordinate with kitchen staff for timely delivery, and assist with scheduling and performance feedback.