Renewals Manager

Mixpanel
San Francisco
Workplace: HybridFull timeUSD 93,500 - 126,500 annuallyFunction: Customer Success & Account ManagementSkills: ["Commercial acumen","Customer empathy","Contract negotiation","Forecasting","Cross-functional collaboration"]

Own the end-to-end renewal cycle for an assigned territory, driving on-time, on-value renewals that protect and expand Mixpanel’s recurring revenue. Negotiate multi-year and multi-product contract renewals while partnering with Customer Value Managers, Sales, Deal Desk, Legal, and Finance. Monitor renewal risk using ARR and churn/renewal metrics, engage stakeholders early around budget cycles, and shape pricing and packaging proposals.

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FursaFursa
Mixpanel
Mixpanel
1 day ago

Renewals Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live

Job Summary

Own the end-to-end renewal cycle for an assigned territory, driving on-time, on-value renewals that protect and expand Mixpanel’s recurring revenue. Negotiate multi-year and multi-product contract renewals while partnering with Customer Value Managers, Sales, Deal Desk, Legal, and Finance. Monitor renewal risk using ARR and churn/renewal metrics, engage stakeholders early around budget cycles, and shape pricing and packaging proposals.
Location: San Francisco
Workplace: Hybrid
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Manager level

Key Responsibilities

  • •Own the end-to-end renewal process for an assigned territory, managing quote-to-close.
  • •Negotiate renewal contracts using commercial judgment to protect relationships and maximize contract value.
  • •Maintain a rolling 90–120-day forecast and analyze renewal data to identify trends and risks.
  • •Engage decision-makers early to understand budget cycles, stakeholder maps, approval processes, and blockers.
  • •Proactively identify risk signals and coordinate with CS, Deal Desk, Legal, Finance, and Sales to protect retention.

Pay and Benefits

Salary: USD 93,500 - 126,500 annually
Equity and Bonus:Equity
Perks:Health InsuranceVisionDentalWellness StipendPaid LeaveParental LeaveVolunteer Time401kHoliday Break

Key Requirements

  • •Track record of quota achievement in renewals, account management, or sales in a B2B SaaS environment.
  • •Negotiate contracts with commercial and procurement stakeholders, including multi-year or multi-product deals.
  • •Manage a high-volume book of business while maintaining forecast accuracy and customer satisfaction.
  • •Use ARR, churn signals, and renewal metrics to prioritize interventions and manage risk.
  • •Partner cross-functionally with CS, Finance, Legal, and Sales Ops to close complex deals.
Experience:B2B SaaS
Skills:Commercial acumenCustomer empathyContract negotiationForecastingCross-functional collaboration
Languages:English
Tech Stack:SalesforceGongCRMARRChurnForecastingRenewal metrics

Company Brief

Mixpanel
Provides a product analytics and user-behavior platform that helps companies measure engagement, retention, and conversions. Mixpanel delivers event-based analytics, funnels, cohorts, and customizable reports to inform product decisions and optimize user experiences.
Industry: Data Infrastructure
Company Size: Large (251 to 1,000 employees)
Growth: Established Company
Headquarters: San Francisco, United States
Founded: 2009
WebsiteLinkedIn