Sr. Store Sales Associate, Aeon Bukit Tinggi (Klang, 10, MY, 41200)

Crocs Inc.
Malaysia
Workplace: OnsiteFull timeFunction: SalesExperience: 3+ yearsEducation: high_schoolSkills: ["Customer service","Teamwork","Communication"]

Deliver world-class consumer service as a Senior Retail Sales Associate, using the C.H.A.R.M. service model to educate customers and support store promotions and events. Assist across store departments, including product knowledge, visual presentation, and stock room management. Help run daily retail operations such as POS management, replenishment, pricing/markdowns, loyalty program promotion, and maintaining cleanliness standards. Lead by example, improve KPIs with Store Management, and follow asset protection procedures.

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Crocs Inc.
Crocs Inc.
6 hours ago

Sr. Store Sales Associate, Aeon Bukit Tinggi (Klang, 10, MY, 41200)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live

Job Summary

Deliver world-class consumer service as a Senior Retail Sales Associate, using the C.H.A.R.M. service model to educate customers and support store promotions and events. Assist across store departments, including product knowledge, visual presentation, and stock room management. Help run daily retail operations such as POS management, replenishment, pricing/markdowns, loyalty program promotion, and maintaining cleanliness standards. Lead by example, improve KPIs with Store Management, and follow asset protection procedures.
Location: Malaysia
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Mid level

Key Responsibilities

  • •Deliver outstanding service to consumers using the C.H.A.R.M. service model.
  • •Support store operations across consumer service, product knowledge/placement, visual presentation, and stock room management.
  • •Execute retail operations including POS system management, stock replenishment, pricing and markdown processes, and cleanliness standards.
  • •Promote loyalty programs and support store team efforts to achieve company goals and initiatives.
  • •Lead by example, collaborate with Store Management to improve personal KPIs, and follow asset protection policies and procedures.

Key Requirements

  • •Must be 16 years or older.
  • •Possess at least O Level or above.
  • •Minimum 3 years of working experience, preferably in retail.
  • •Fluent in English; proficiency in other languages is an advantage.
  • •Basic computer proficiency in Microsoft Word, Excel, and Email, and able to operate a retail Point of Sale (POS) system.
Experience:3+ yearsRetail
Education:High School
Skills:Customer serviceTeamworkCommunication
Languages:English
Tech Stack:Microsoft WordMicrosoft ExcelEmailPoint of Sale (POS)POS

Company Brief

Crocs Inc.
Designs, manufactures, and sells casual footwear and accessories known for its proprietary Croslite™ material. Crocs offers a range of comfortable, lightweight shoes and related products globally through wholesale, retail, and e-commerce channels.
Industry: Fashion & Apparel
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Broomfield, United States
Founded: 2002
WebsiteLinkedIn