Engagement Manager, EMEA

Harvey
London
Workplace: HybridFull timeFunction: Administration & Executive AssistanceSkills: ["Executive relationship management","Stakeholder alignment","Program management","Change management","Operating in ambiguity"]

Lead end-to-end AI transformation engagements for Harvey’s most strategic enterprise accounts, turning transformation goals into measurable, embedded adoption. Own scoping, stakeholder alignment, and execution plans while mapping high-value workflows and coordinating cross-functional delivery with teams like Legal Engineering. Drive structured change management, advise executives on operating-model shifts, and complete rigorous handoffs to Customer Success. Travel up to 50%.

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Harvey
Harvey
1 month ago

Engagement Manager, EMEA

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Job Summary

Lead end-to-end AI transformation engagements for Harvey’s most strategic enterprise accounts, turning transformation goals into measurable, embedded adoption. Own scoping, stakeholder alignment, and execution plans while mapping high-value workflows and coordinating cross-functional delivery with teams like Legal Engineering. Drive structured change management, advise executives on operating-model shifts, and complete rigorous handoffs to Customer Success. Travel up to 50%.
Location: London
Workplace: Hybrid
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Own transformation engagements end to end, setting plans, aligning stakeholders, and driving execution against outcomes.
  • •Map workflows with customers to identify highest-value opportunities and build roadmaps for reimagining workflows with Legal Engineering and Legal Innovation.
  • •Coordinate cross-functional delivery and reinforce adoption through structured change management (enablement, usage monitoring, blocker resolution).
  • •Build executive relationships and advise senior legal leadership on governance, talent, process, and KPIs for AI-native operating models.
  • •Hand off engagements to the Customer Success Manager with documented adoption summaries, open risks, and next steps; contribute learnings to improve playbooks.
Travel: High travel

Key Requirements

  • •5+ years in management consulting or senior client advisory at Engagement Manager/Project Leader level, owning complex transformation programs end to end (scoping, stakeholder alignment, delivery, measurable outcomes).
  • •Experience managing large-scale technology deployments or change management programs at enterprise organizations (ideally legal, financial services, or professional services).
  • •Exceptional executive presence and ability to lead conversations with senior partners and C-suite leaders in demanding environments.
  • •Strong program management instincts to own the plan, surface risk early, and drive to outcomes.
  • •Genuine curiosity about AI for the future of legal work; comfort operating in ambiguity and building when the playbook is still being written.
Experience:Management consultingTechnology deploymentsChange managementEnterprise organizationsLegalFinancial servicesProfessional services
Skills:Executive relationship managementStakeholder alignmentProgram managementChange managementOperating in ambiguity
Tech Stack:AI

Company Brief

Harvey
Harvey builds domain-specific generative AI for legal and professional services, automating contract analysis, due diligence, compliance, and litigation workflows for law firms and corporate legal teams.
Industry: LegalTech
Company Size: Large (251 to 1,000 employees)
Revenue: USD 100M to 250M
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series E+
Headquarters: San Francisco, United States
Founded: 2022
Glassdoor
Glassdoor: 4.1
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