Forward Deployed Engineer

Eloquent AI
San Francisco
Workplace: OnsiteFull timeUSD 120,000 - 180,000 annuallyFunction: Solutions Engineering & Sales EngineeringExperience: 3-5 yearsSkills: ["Communication","Organization","Ownership","Problem-solving"]

Lead end-to-end deployment of AI Agents and Operators into enterprise environments, working directly with customers to scope use cases, configure systems, monitor performance, and ensure successful go-lives. This customer-facing, deployment-focused role requires translating business needs into system logic, coordinating cross-functional teams, and delivering reliable AI-powered workflows in regulated, financial services contexts.

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FursaFursa
Eloquent AI
Eloquent AI
1 year ago

Forward Deployed Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 15 hours agoStatus: Live

Job Summary

Lead end-to-end deployment of AI Agents and Operators into enterprise environments, working directly with customers to scope use cases, configure systems, monitor performance, and ensure successful go-lives. This customer-facing, deployment-focused role requires translating business needs into system logic, coordinating cross-functional teams, and delivering reliable AI-powered workflows in regulated, financial services contexts.
Location: San Francisco
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Manage the full deployment lifecycle of AI Operators for enterprise customers from kickoff to go-live.
  • •Partner with customers to understand business processes, scope requirements, and align on deployment goals and success criteria.
  • •Coordinate configuration, testing, and validation of Operators using internal tools and prompt design frameworks.
  • •Collaborate cross-functionally with Product, Engineering, and AI teams to resolve edge cases and ensure long-term success.
  • •Participate in a 24/7 on-call rotation, coordinating responses to critical customer-facing incidents and driving resolution end-to-end.

Pay and Benefits

Salary: USD 120,000 - 180,000 annually

Key Requirements

  • •3–5 years of experience in solution delivery, implementation or technical project management in a B2B SaaS environment
  • •At least 1 year of hands-on experience working with LLMs, including understanding of agent behaviour, prompt iteration, and system constraints
  • •Ability to map complex workflows into structured logic and work with technical teams to implement them
  • •Strong communication and organisational skills to conduct customer meetings, manage timelines, and drive execution
  • •Background in Data Science, Computer Science, Engineering, or another STEM field, or equivalent practical experience in a technical/engineering role
Experience:3-5 yearsFintechInsuranceBankingRegulated industriesSaaS
Skills:CommunicationOrganizationOwnershipProblem-solving
Tech Stack:PythonReactTypeScriptLLMsPrompt designSaaSEnterprise

Eligibility

Visa:US citizen/visa only
Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Eloquent AI
Develops advanced generative voice and conversational AI technologies to create realistic, expressive speech synthesis and voice-centric agents for creators and enterprises, focusing on natural prosody, controllable style, and high-quality audio generation.
Industry: AI & Machine Learning
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