Hermes

1 day ago

Team Manager Abu Dhabi

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 17 hours agoStatus: Live

Job Summary

Lead and develop a luxury retail sales team in Abu Dhabi, driving sales targets while delivering exceptional, personalized client experiences. Support the Store Manager through coaching and performance management, build a collaborative culture, and uphold brand storytelling and luxury service standards. Manage day-to-day operations including KPIs, stock and visual merchandising, and support clienteling efforts such as CRM initiatives, VIP relationship building, upselling, and cross-selling.

Location: Abu Dhabi

Workplace: Onsite

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Manager level

Key Responsibilities

•Lead by example to motivate the team to achieve sales targets and deliver exceptional customer service.
•Support the Store Manager with coaching and developing individual team members and maintaining luxury service standards.
•Drive client-centric growth by leading CRM initiatives, cultivating long-term VIP relationships, and engaging high-net-worth clients.
•Support upselling, cross-selling, and brand storytelling to enhance the client journey.
•Monitor KPIs and oversee daily operations including stock management, visual merchandising, reporting, and team scheduling.

Key Requirements

•Minimum 6 years of experience, including a leadership role within luxury fashion and/or watches & jewellery.
•Ability to lead and develop a sales team to achieve sales targets and deliver outstanding customer service.
•Strong commercial mindset while maintaining brand integrity.
•Deep understanding of luxury clienteling, CRM strategies, and client experience best practices.
•Excellent communication and interpersonal skills with an ability to mentor and role model brand values.

Experience:6+ yearsLuxury fashionWatchesFine jewellery

Skills:LeadershipMentoringCommunicationInterpersonal skillsDecision making

Languages:English

Tech Stack:CRM

Company Brief

Hermes

Hermès is a French luxury goods house specializing in high-end leather goods, ready-to-wear, accessories, fragrances, and homewares, renowned for craftsmanship and iconic products like the Birkin and Kelly bags.

Industry: Luxury Goods

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Paris, France

Founded: 1837

Website LinkedIn

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Hermes

1 day ago

Team Manager Abu Dhabi

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 17 hours agoStatus: Live

Job Summary

Location: Abu Dhabi

Workplace: Onsite

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Manager level

Key Responsibilities

•Lead by example to motivate the team to achieve sales targets and deliver exceptional customer service.
•Support the Store Manager with coaching and developing individual team members and maintaining luxury service standards.
•Drive client-centric growth by leading CRM initiatives, cultivating long-term VIP relationships, and engaging high-net-worth clients.
•Support upselling, cross-selling, and brand storytelling to enhance the client journey.
•Monitor KPIs and oversee daily operations including stock management, visual merchandising, reporting, and team scheduling.

Key Requirements

•Minimum 6 years of experience, including a leadership role within luxury fashion and/or watches & jewellery.
•Ability to lead and develop a sales team to achieve sales targets and deliver outstanding customer service.
•Strong commercial mindset while maintaining brand integrity.
•Deep understanding of luxury clienteling, CRM strategies, and client experience best practices.
•Excellent communication and interpersonal skills with an ability to mentor and role model brand values.

Experience:6+ yearsLuxury fashionWatchesFine jewellery

Skills:LeadershipMentoringCommunicationInterpersonal skillsDecision making

Languages:English

Tech Stack:CRM

Company Brief

Hermes

Industry: Luxury Goods

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Paris, France

Founded: 1837

Website LinkedIn