Director, Product Management, Customer Security Outcomes

Zscaler
United States
Workplace: RemoteFull timeUSD 199,500 - 285,000 annuallyFunction: Executive & General ManagementExperience: 8+ yearsSkills: ["Leadership","Stakeholder management","Problem-solving","Communication","Influence"]

Lead the vision and strategy for Zscaler Security Operations, delivering measurable security services (investigation, response, threat hunting, advisory) and driving customer outcomes. Define features with security operations leaders, collaborate across Product, Marketing, and Ops, and represent the voice of the customer to shape the security offerings in the AI-powered enterprise landscape.

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FursaFursa
Zscaler
Zscaler
3 months ago

Director, Product Management, Customer Security Outcomes

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Last checked: 6 hours agoStatus: Live

Job Summary

Lead the vision and strategy for Zscaler Security Operations, delivering measurable security services (investigation, response, threat hunting, advisory) and driving customer outcomes. Define features with security operations leaders, collaborate across Product, Marketing, and Ops, and represent the voice of the customer to shape the security offerings in the AI-powered enterprise landscape.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Director level

Key Responsibilities

  • •Define and document an aligned vision and strategy for the future of threat detection, risk/exposure, and cyber operations services based on market and customer feedback
  • •Set customer-driven, world-class security operations outcomes and measures across managed investigation, managed response, threat hunting, and advisory services
  • •Partner with Customer Security Operations and Product teams to implement features that deliver industry-leading security outcomes and ensure operational alignment
  • •Represent Zscaler as a customer-facing visionary thought leader, participating in executive customer advisory boards and managing critical incidents and escalations
  • •Collaborate with Product Marketing to establish Zscaler as the industry leader in security operations by setting the standard for understanding and achieving great security outcomes

Pay and Benefits

Salary: USD 199,500 - 285,000 annually
Perks:Health InsuranceTime OffParental LeaveRetirement OptionsIn-office Perks

Key Requirements

  • •Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within your functional domain
  • •8+ years of experience in detection and response with a background in delivering tech-led managed services at scale
  • •Proven operational experience running a Security Operations Center (SOC) with deep credibility among industry SOC leaders
  • •In-depth understanding of the security market, vendor landscape, automation, and threat detection and response technologies
  • •Demonstrated ability to distill complex situations into data-driven plans with strong B2B/customer-facing skills
Experience:8+ yearsCybersecuritySaaSAI/ML
Skills:LeadershipStakeholder managementProblem-solvingCommunicationInfluence
Languages:English
Tech Stack:AIMLSecurity operationsSOCThreat intelligenceCloudAutomationData-driven

Company Brief

Zscaler
Provides cloud-native security platform delivering secure access, threat protection, and zero trust services to organizations, enabling secure internet and private application access without traditional network appliances.
Industry: Cybersecurity
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Jose, United States
Founded: 2007
WebsiteLinkedIn