Qventus

3 weeks ago

Senior Client Success Partner- Care Gap & Coding Automation

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 7 hours agoStatus: Live

Job Summary

Own end-to-end client experience for CGCA, a generative AI product helping health systems close documentation and coding gaps. Lead pilot and early production deployments in partnership with a Technical Implementation Manager, build trusted relationships with clinical leaders, run weekly operating rhythms, and drive pilot-to-paid conversions through outcome monitoring. Feed implementation learnings into product strategy, build the implementation playbook, and help stand up delivery as the product scales.

Location: United States

Workplace: Remote

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Sr. Manager level

Key Responsibilities

•Own CGCA implementation end-to-end, leading pilots and early production deployments with a Technical Implementation Manager.
•Develop and maintain trusted relationships with client executives and frontline clinical teams, building rapid domain expertise across conditions.
•Run an operating rhythm with weekly client meetings, ensuring clear agendas, follow-ups, and action tracking.
•Monitor trial engagement and outcomes and drive pilot-to-paid conversions by partnering with Product and client leadership on required changes.
•Channel implementation learnings into the product roadmap and build the implementation playbook to hand off to Delivery as GA approaches.

Travel: Extensive travel

Pay and Benefits

Salary: USD 140,000 - 160,000 annually

Equity and Bonus:Equity

Perks:Paid LeavePaid ParentalLearning BudgetWellness StipendEquity

Key Requirements

•5+ years of professional experience in a client-facing role within healthcare SaaS, healthcare consulting, or a complex healthcare provider organization.
•Polished executive presence with exceptional verbal and written communication, including running meetings with C-level and frontline clinical stakeholders.
•High comfort with ambiguity and strong flexibility in an evolving role across Product, Delivery, and Engineering.
•Strong project leadership instincts and the ability to lead matrixed teams (clinical, technical, operational) with minimal supervision.
•Familiarity with EHR systems and ability to travel 40–60% nationwide.

Experience:5+ yearsHealthcareSaaSHealthcare consulting

Skills:Executive communicationStakeholder managementProject leadershipProblem-solvingCross-functional collaboration

Languages:English

Tech Stack:Machine learningGenerative AIBehavioral scienceEHR systems

Company Brief

Qventus

Provides an AI-driven operations platform that helps hospitals and health systems optimize patient flow, staffing, and clinical operations in real time to reduce wait times, improve throughput, and enhance care delivery.

Industry: HealthTech

Company Size: Medium (51 to 250 employees)

Growth: Growth Stage Startup

Headquarters: Palo Alto, United States

Founded: 2012

Website LinkedIn

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Qventus

3 weeks ago

Senior Client Success Partner- Care Gap & Coding Automation

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 7 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Remote

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Sr. Manager level

Key Responsibilities

•Own CGCA implementation end-to-end, leading pilots and early production deployments with a Technical Implementation Manager.
•Develop and maintain trusted relationships with client executives and frontline clinical teams, building rapid domain expertise across conditions.
•Run an operating rhythm with weekly client meetings, ensuring clear agendas, follow-ups, and action tracking.
•Monitor trial engagement and outcomes and drive pilot-to-paid conversions by partnering with Product and client leadership on required changes.
•Channel implementation learnings into the product roadmap and build the implementation playbook to hand off to Delivery as GA approaches.

Travel: Extensive travel

Pay and Benefits

Salary: USD 140,000 - 160,000 annually

Equity and Bonus:Equity

Perks:Paid LeavePaid ParentalLearning BudgetWellness StipendEquity

Key Requirements

•5+ years of professional experience in a client-facing role within healthcare SaaS, healthcare consulting, or a complex healthcare provider organization.
•Polished executive presence with exceptional verbal and written communication, including running meetings with C-level and frontline clinical stakeholders.
•High comfort with ambiguity and strong flexibility in an evolving role across Product, Delivery, and Engineering.
•Strong project leadership instincts and the ability to lead matrixed teams (clinical, technical, operational) with minimal supervision.
•Familiarity with EHR systems and ability to travel 40–60% nationwide.

Experience:5+ yearsHealthcareSaaSHealthcare consulting

Skills:Executive communicationStakeholder managementProject leadershipProblem-solvingCross-functional collaboration

Languages:English

Tech Stack:Machine learningGenerative AIBehavioral scienceEHR systems

Company Brief

Qventus

Industry: HealthTech

Company Size: Medium (51 to 250 employees)

Growth: Growth Stage Startup

Headquarters: Palo Alto, United States

Founded: 2012

Website LinkedIn