Business Operations Associate - Full-Time

CarMax
United States
Workplace: OnsiteFull timeUSD 19.88 - 22.37 hourlyFunction: Business OperationsSkills: ["Organizational skills","Multitasking","Communication","Confidentiality","Integrity"]

Ensure smooth, accurate store operations by processing sales, auctions, and appraisals for retail and wholesale transactions. Deliver customer service, handle cash management and deposits, and audit deal paperwork including titles, payoffs, finance contracts, and DMV documentation. Support multiple departments, train new associates, and maintain confidentiality while completing clerical tasks like filing, data entry, and reconciliation. Follow CarMax EH&S requirements and help keep the work area organized.

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FursaFursa
CarMax
CarMax
1 day ago

Business Operations Associate - Full-Time

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live
Reposted: similar role first listed 2 months ago

Job Summary

Ensure smooth, accurate store operations by processing sales, auctions, and appraisals for retail and wholesale transactions. Deliver customer service, handle cash management and deposits, and audit deal paperwork including titles, payoffs, finance contracts, and DMV documentation. Support multiple departments, train new associates, and maintain confidentiality while completing clerical tasks like filing, data entry, and reconciliation. Follow CarMax EH&S requirements and help keep the work area organized.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Entry level

Key Responsibilities

  • •Deliver outstanding customer service by greeting customers, answering questions, and guiding them through paperwork processes.
  • •Process and audit paperwork for retail and wholesale sales, including deal jackets, finance contracts, and DMV documentation.
  • •Manage auction and appraisal transactions, ensuring accurate titles, payoffs, and proper documentation for funding.
  • •Handle cash management tasks, including receiving payments, preparing deposits, and maintaining security protocols.
  • •Train and mentor new associates and support store operations while balancing overflow traffic and completing clerical duties like filing and reconciliation.

Pay and Benefits

Salary: USD 19.88 - 22.37 hourly
Perks:Paid LeaveHoliday Pay

Key Requirements

  • •Ability to read, interpret, and record data accurately for compliance and reporting.
  • •Strong organizational and multitasking skills in a deadline-driven environment.
  • •Proficiency in Microsoft Office and data entry systems with intermediate PC skills.
  • •Effective verbal and written communication skills for customer and team interactions.
  • •Ability to lift up to 20 lbs and work on your feet for extended periods.
Skills:Organizational skillsMultitaskingCommunicationConfidentialityIntegrity
Tech Stack:Microsoft OfficeData entry systems

Company Brief

CarMax
Operates the largest used-car retail chain in the United States, selling and financing pre-owned vehicles through a no-haggle customer experience. Also offers vehicle buying, appraisal, service, and related automotive solutions.
Industry: Automotive
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Richmond, United States
Founded: 1993
WebsiteLinkedIn