Temporary Supervisor

Tapestry
New York
Workplace: OnsiteFull timeUSD 17 - 27.75 hourlyFunction: Product ManagementExperience: 2+ yearsSkills: ["Communication","Coaching","Customer focus","Multitasking","Leadership"]

Lead day-to-day store execution by creating a high-energy, customer-first sales environment. Drive personal sales performance and coach the team to hit sales and KPI targets through proactive client outreach and VIP retention. Supervise opening/closing, cash handling, POS transactions, and inventory processes to maintain operational excellence. Support recruitment, onboarding, and training while modeling kate spade service behaviors. Participate in omni-channel initiatives, including live-stream shopping and social media engagement.

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Tapestry
Tapestry
1 month ago

Temporary Supervisor

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Last checked: 3 hours agoStatus: Live

Job Summary

Lead day-to-day store execution by creating a high-energy, customer-first sales environment. Drive personal sales performance and coach the team to hit sales and KPI targets through proactive client outreach and VIP retention. Supervise opening/closing, cash handling, POS transactions, and inventory processes to maintain operational excellence. Support recruitment, onboarding, and training while modeling kate spade service behaviors. Participate in omni-channel initiatives, including live-stream shopping and social media engagement.
Location: New York
Workplace: Onsite
Employment Type: Full time
Job Function: Product Management
Seniority: Manager level

Key Responsibilities

  • •Drive personal sales performance while leading the team to achieve sales and KPI targets by analyzing metrics and improving efficiency.
  • •Build client relationships through proactive outreach and service standards; ensure exceptional in-store and after-sales experiences and support repeat/VIP retention.
  • •Coach the team on goals and performance; support recruitment, onboarding, training, and provide feedback to store leadership.
  • •Supervise opening/closing procedures including cash handling, bank deposits, register operations, and key-holding responsibilities.
  • •Perform POS and inventory operations (transfers, receiving, shipments, repairs, damages) and direct stockroom replenishment; support omni-channel initiatives including live-stream shopping and customer data capture.

Pay and Benefits

Salary: USD 17 - 27.75 hourly
Perks:Health InsuranceDentalVision401kPaid LeaveCommuter BenefitsDisability InsuranceTuition Assistance

Key Requirements

  • •2+ years of experience in a retail service environment in a management or floor leadership role (luxury/premium or comparable retail preferred).
  • •Strong written and verbal communication skills with strong multitasking and prioritization.
  • •Ability to communicate effectively with customers and staff and confidently navigate the sales floor.
  • •Proficiency with Microsoft Excel, Word, PowerPoint, and Outlook.
  • •Comfort with omni-channel/virtual selling tools and clienteling systems, plus social media literacy and platform trend awareness.
Experience:2+ yearsRetailLuxury retailOmni-channel retail
Skills:CommunicationCoachingCustomer focusMultitaskingLeadership
Tech Stack:Microsoft ExcelMicrosoft WordMicrosoft PowerPointMicrosoft OutlookPOS transactionsSocial mediaLive-stream shoppingOmni-channelClienteling systemsInventory transfersShipmentsRepairsDamages

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
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