Agent, Restaurant Reservations

Handle inbound guest calls and correspondence to assist with restaurant reservations and questions for Atlantis Dubai. Provide accurate information, take orders, troubleshoot issues, and resolve complaints related to resort products and services. Support the team with preparing reports and maintaining a continuous source of information for guest needs. Ideal for someone with call center or front-office/reservations experience who is computer literate and fluent in English, with additional language strengths preferred.