Patient Administrator - Emirati (Mediclinic Welcare Hospital, Dubai, AE)

Mediclinic
Dubai
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceExperience: 2-3 yearsEducation: high_schoolSkills: ["Customer service","Attention to detail"]

Manage patient appointment scheduling and registration to ensure smooth patient flow. Handle medical insurance processes and related administrative tasks, and oversee billing and cash-up activities. Work to meet customer service expectations by improving the quality of patient service, while following hospital policies and emergency codes. Use MS Office, CRM tools, and hospital information systems to support accurate, timely administrative care operations.

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FursaFursa
Mediclinic
Mediclinic
4 hours ago

Patient Administrator - Emirati (Mediclinic Welcare Hospital, Dubai, AE)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Manage patient appointment scheduling and registration to ensure smooth patient flow. Handle medical insurance processes and related administrative tasks, and oversee billing and cash-up activities. Work to meet customer service expectations by improving the quality of patient service, while following hospital policies and emergency codes. Use MS Office, CRM tools, and hospital information systems to support accurate, timely administrative care operations.
Location: Dubai
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Mid level

Key Responsibilities

  • •Manage patient appointment scheduling and registration efficiently.
  • •Manage the medical insurance process and related tasks.
  • •Oversee billing and cash-up processes.
  • •Meet customer service expectations by improving the quality of patient service.
  • •Follow company policies and emergency codes while supporting patient administration.

Key Requirements

  • •Completed secondary school education (Grade 12).
  • •2–3 years’ experience in a customer services role, preferably in healthcare.
  • •Computer literacy and proficiency in MS Office applications.
  • •Knowledge of medical insurance terminologies and process.
  • •Experience in a contact centre or healthcare environment (desired).
Experience:2-3 yearsHealthcare
Education:High School
Skills:Customer serviceAttention to detail
Tech Stack:MS OfficeCRM softwareHospital information systems

Eligibility

Nationality:UAE National

Company Brief

Mediclinic
Part of Mediclinic International, Mediclinic Middle East operates hospitals and clinics across the UAE, delivering specialist acute care, outpatient services and multi-disciplinary treatment across Dubai, Abu Dhabi, Al Ain and Al Dhafra.
Industry: Hospitals & Clinics
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Funding: Private Equity Backed
Headquarters: Dubai, United Arab Emirates
Founded: 1983
Glassdoor
Glassdoor: 3.9
WebsiteLinkedInGlassdoor