Allianz

1 month ago

IT Operations & Stability Analyst

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 14 hours agoStatus: Live

Job Summary

Analytical IT operations role focusing on infrastructure stability, incident management, and continuous service improvement. You’ll monitor servers, networks, and applications, drive data-driven improvements, and explore GenAI/automation to enhance IT operations in a global Allianz Technology environment.

Location: Barcelona

Workplace: Onsite

Employment Type: Full time

Job Function: IT Operations (Systems/Network Admin)

Key Responsibilities

•Support the development and delivery of the IF&IS stability roadmap, including change delivery quality and risk reduction initiatives
•Monitor and analyse the performance of IT infrastructure services — servers, networks, workplace, and applications — and proactively address potential issues before they become disruptions
•Collaborate with cross-functional teams to resolve incidents, drive root cause analysis for major outages, and develop action plans to prevent recurrence
•Identify and leverage opportunities for GenAI and automation to improve IT operations, change delivery, and monitoring capability
•Identify opportunities for process optimisation and service enhancements across the incident, problem, and change lifecycle; apply data analytics to operational data to measure improvement effectiveness, surface trends and outliers, and make data-driven recommendations

Key Requirements

•Bachelor's degree in Technology, IT, Engineering, Business, or a related field
•Experience in service management, process improvement, or IT operations — in an analyst or operations management capacity
•ITIL 4 Foundation certification (or actively working towards it)
•Strong data analytics capability — able to gather, clean, and analyse operational data using Excel, Power BI, or SQL to build KPI dashboards and translate insights into action
•Hands-on experience with ServiceNow or a comparable ITSM platform

Experience:IT operationsITSMGenAI

Education:Bachelor's

Skills:CommunicationStakeholder managementPresentationProblem-solvingAttention to detail

Certifications:ITIL 4 Foundation

Tech Stack:ExcelPower BISQLServiceNowAIOpsGenAI

Company Brief

Allianz

Global insurance and financial services group offering property-casualty insurance, life and health insurance, asset management, and corporate risk solutions to individuals, businesses, and institutions across more than 70 countries.

Industry: Insurance

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Munich, Germany

Founded: 1890

Website LinkedIn

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Allianz

1 month ago

IT Operations & Stability Analyst

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 14 hours agoStatus: Live

Job Summary

Location: Barcelona

Workplace: Onsite

Employment Type: Full time

Job Function: IT Operations (Systems/Network Admin)

Key Responsibilities

•Support the development and delivery of the IF&IS stability roadmap, including change delivery quality and risk reduction initiatives
•Monitor and analyse the performance of IT infrastructure services — servers, networks, workplace, and applications — and proactively address potential issues before they become disruptions
•Collaborate with cross-functional teams to resolve incidents, drive root cause analysis for major outages, and develop action plans to prevent recurrence
•Identify and leverage opportunities for GenAI and automation to improve IT operations, change delivery, and monitoring capability
•Identify opportunities for process optimisation and service enhancements across the incident, problem, and change lifecycle; apply data analytics to operational data to measure improvement effectiveness, surface trends and outliers, and make data-driven recommendations

Key Requirements

•Bachelor's degree in Technology, IT, Engineering, Business, or a related field
•Experience in service management, process improvement, or IT operations — in an analyst or operations management capacity
•ITIL 4 Foundation certification (or actively working towards it)
•Strong data analytics capability — able to gather, clean, and analyse operational data using Excel, Power BI, or SQL to build KPI dashboards and translate insights into action
•Hands-on experience with ServiceNow or a comparable ITSM platform

Experience:IT operationsITSMGenAI

Education:Bachelor's

Skills:CommunicationStakeholder managementPresentationProblem-solvingAttention to detail

Certifications:ITIL 4 Foundation

Tech Stack:ExcelPower BISQLServiceNowAIOpsGenAI

Company Brief

Allianz

Industry: Insurance

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Munich, Germany

Founded: 1890

Website LinkedIn