PARTS INTERPRETER (Brisbane, QLD, AU, 4077)

Ingersoll Rand
Brisbane
Full timeFunction: Communications, PR & CommunitySkills: ["Communication","Customer service","Collaboration","Attention to detail","Problem-solving"]

Represent CAPS Australia as the first point of contact for spare parts enquiries, providing sales and technical interpretation across the CAPS product portfolio. Serve internal and external customers with accurate parts information, quotations, and order processing. Support local branch operations through parts knowledge, inventory and dispatch assistance, and branch improvement initiatives. Collaborate with the National Parts Group to share expertise, refine processes, and support national projects focused on parts interpretation and customer satisfaction.

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FursaFursa
Ingersoll Rand
Ingersoll Rand
1 day ago

PARTS INTERPRETER (Brisbane, QLD, AU, 4077)

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Last checked: 15 hours agoStatus: Live

Job Summary

Represent CAPS Australia as the first point of contact for spare parts enquiries, providing sales and technical interpretation across the CAPS product portfolio. Serve internal and external customers with accurate parts information, quotations, and order processing. Support local branch operations through parts knowledge, inventory and dispatch assistance, and branch improvement initiatives. Collaborate with the National Parts Group to share expertise, refine processes, and support national projects focused on parts interpretation and customer satisfaction.
Location: Brisbane
Employment Type: Full time
Job Function: Communications, PR & Community
Seniority: Mid level

Key Responsibilities

  • •Act as the primary contact for customers seeking spare parts information, quotations, and technical advice.
  • •Interpret parts requirements accurately across CAPS product lines and process orders and enquiries professionally.
  • •Support branch success by providing parts and stores-related knowledge to local team members.
  • •Assist with local inventory management, stock control, and dispatch activities as required.
  • •Collaborate with the National Parts Group to share technical knowledge, implement best practices, and support process improvements and national projects.

Key Requirements

  • •Proven experience in a parts interpretation or technical sales role, preferably in industrial or mechanical sectors.
  • •Strong understanding of mechanical components and systems.
  • •Excellent communication and customer service skills for supporting customer enquiries and quotations.
  • •Proficiency in inventory and ERP systems (e.g., Pronto or similar).
  • •Ability to work collaboratively and demonstrate high attention to detail with problem-solving ability.
Experience:IndustrialMechanical
Skills:CommunicationCustomer serviceCollaborationAttention to detailProblem-solving
Tech Stack:ERPPronto

Company Brief

Ingersoll Rand
Designs, manufactures, and services industrial equipment and technologies including air compressors, power tools, fluid management systems, and downstream industrial solutions for manufacturing, construction, and commercial customers worldwide.
Industry: Industrial Machinery
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Davidson, United States
Founded: 1871
WebsiteLinkedIn