Citizens Bank

2 months ago

Citizens Banker

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Provide trusted financial guidance as a Citizens Banker, helping customers with spending, saving, borrowing and investing needs. Build lasting relationships through proactive advice, collaborate with Wealth Management, Mortgage and Business Banking teams, and promote digital/mobile banking solutions while supporting branch goals and daily cash handling.

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Banking, Lending & Credit

Key Responsibilities

•Provide recommendations and assist customers with financial solutions, supporting spending, saving, borrowing and investing needs.
•Get to know customers’ personal financial goals and recommend tailored solutions to help achieve them—like planning for the future, buying a home or opening a new credit card.
•Introduce customers to digital and mobile-first ways to handle banking transactions, like on our app or through ATMs.
•Collaborate with partners in Wealth Management, Mortgage and Business Banking to help customers with more complex financial needs.
•Make outbound calls to acquire new customers and schedule financial checkup appointments.

Pay and Benefits

Salary: USD 25 hourly

Perks:Health InsuranceDental401kTuition Assistance

Key Requirements

•High School degree or GED required
•2 years of sales and customer service experience, demonstrating an ability to meet or exceed goals
•Ability to effectively ask questions and identify needs to improve the customer relationship
•Proven success with building relationships, and recommending and referring products and services through in-person and phone interactions
•Demonstrated skills in using digital technology to support the delivery of business goals
•Aptitude to problem solve and provide solutions to customer issues
•Recognized ability to strengthen relationships with teammates, business partners and specialists through collaboration
•Self-motivated, confident and ability to multitask effectively
•Ability to work branch hours, which can include weekends and evenings
•Meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the pre-employment screening checks and obtaining a unique identifier from the NMLS

Experience:2+ yearsBankingRetail bankingFinancial services

Education:High School

Skills:CommunicationProblem-solvingRelationship-buildingCustomer serviceSales

Languages:English

Tech Stack:Digital bankingMobile bankingATM

Company Brief

Citizens Bank

Regional bank offering retail and commercial banking, mortgage lending, wealth management, and payment services to individuals and businesses across the United States.

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Providence, United States

Founded: 1828

Website

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Citizens Bank

2 months ago

Citizens Banker

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Banking, Lending & Credit

Key Responsibilities

•Provide recommendations and assist customers with financial solutions, supporting spending, saving, borrowing and investing needs.
•Get to know customers’ personal financial goals and recommend tailored solutions to help achieve them—like planning for the future, buying a home or opening a new credit card.
•Introduce customers to digital and mobile-first ways to handle banking transactions, like on our app or through ATMs.
•Collaborate with partners in Wealth Management, Mortgage and Business Banking to help customers with more complex financial needs.
•Make outbound calls to acquire new customers and schedule financial checkup appointments.

Pay and Benefits

Salary: USD 25 hourly

Perks:Health InsuranceDental401kTuition Assistance

Key Requirements

•High School degree or GED required
•2 years of sales and customer service experience, demonstrating an ability to meet or exceed goals
•Ability to effectively ask questions and identify needs to improve the customer relationship
•Proven success with building relationships, and recommending and referring products and services through in-person and phone interactions
•Demonstrated skills in using digital technology to support the delivery of business goals
•Aptitude to problem solve and provide solutions to customer issues
•Recognized ability to strengthen relationships with teammates, business partners and specialists through collaboration
•Self-motivated, confident and ability to multitask effectively
•Ability to work branch hours, which can include weekends and evenings
•Meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the pre-employment screening checks and obtaining a unique identifier from the NMLS

Experience:2+ yearsBankingRetail bankingFinancial services

Education:High School

Skills:CommunicationProblem-solvingRelationship-buildingCustomer serviceSales

Languages:English

Tech Stack:Digital bankingMobile bankingATM

Company Brief

Citizens Bank

Regional bank offering retail and commercial banking, mortgage lending, wealth management, and payment services to individuals and businesses across the United States.

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Providence, United States

Founded: 1828

Website