Client Value Partner - Defence & Government - SC Cleared

Celonis
London
Full timeFunction: Government & Public AdministrationExperience: 10+ yearsSkills: ["Executive relationship management","Consultative leadership","Communication","Change management","Stakeholder influence"]

Drive end-to-end customer value for strategic Public Sector, Defence, and Government accounts, serving as a trusted advisor to C-level executives. Lead teams of Celonis experts to execute customer roadmaps, resolve escalations, and accelerate adoption through strong executive engagement, value plans, and change management. Build customer advocacy via advisory boards, serve as the voice of the customer to shape offerings, and represent Celonis at key industry events and thought leadership.

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Celonis
Celonis
2 days ago

Client Value Partner - Defence & Government - SC Cleared

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Source: Company careers pageValidated by: Fursa AI
Last checked: 31 minutes agoStatus: Live

Job Summary

Drive end-to-end customer value for strategic Public Sector, Defence, and Government accounts, serving as a trusted advisor to C-level executives. Lead teams of Celonis experts to execute customer roadmaps, resolve escalations, and accelerate adoption through strong executive engagement, value plans, and change management. Build customer advocacy via advisory boards, serve as the voice of the customer to shape offerings, and represent Celonis at key industry events and thought leadership.
Location: London
Employment Type: Full time
Job Function: Government & Public Administration
Seniority: Manager level

Key Responsibilities

  • •Serve as accountable lead for customer success, acting as trusted advisor to strategic public sector, defence, and government customers.
  • •Engage C-level stakeholders to define long-term vision, build program roadmaps, and align internal Celonis delivery to customer strategy.
  • •Own the end-to-end customer value journey, including value realization, adoption targets, on-time delivery, and client satisfaction.
  • •Orchestrate customer escalations by efficiently mobilizing cross-functional internal teams and coordinating resources for properly staffed engagements.
  • •Build customer advocacy through advisory boards, act as the voice of the customer internally, and lead/represent Celonis at relevant industry events and thought leadership.

Pay and Benefits

Equity and Bonus:Equity
Perks:RsusPaid LeaveParental LeaveLearning BudgetHealth Insurance

Key Requirements

  • •10+ years of relevant customer success, strategy consulting, or related experience within Public Sector, Defence, or Government.
  • •Proven ability to drive large-scale transformation programs, process re-engineering engagements, and implementations.
  • •Strong change management experience, including navigating complex global organizations and influencing stakeholders with data.
  • •Experience coordinating internal resources to design, pitch, and sell opportunities with subject matter experts and practice leads.
  • •Ability to lead teams with a consultative, executive-focused style while managing multiple streams and communicating effectively.
Experience:10+ yearsPublic sectorDefenceGovernmentCustomer successStrategy consultingTransformation programsProcess re-engineeringChange managementAI-based transformation
Skills:Executive relationship managementConsultative leadershipCommunicationChange managementStakeholder influence
Languages:English

Eligibility

Security Clearance:SC Cleared

Company Brief

Celonis
Provides cloud-based process mining and execution management software that helps organizations visualize, analyze, and optimize business processes to improve efficiency, reduce costs, and accelerate operational transformation across enterprise systems.
Industry: SaaS
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Munich, Germany
Founded: 2011
WebsiteLinkedIn