Sales and Service Leader - Full Time

Sephora
United States
Workplace: OnsiteFull timeUSD 24 - 27.5 hourlyFunction: SalesExperience: 2+ yearsSkills: ["Leadership","Coaching","Communication","Interpersonal skills","Teamwork"]

Lead Sephora store success by inspiring and coaching your team to deliver exceptional client service and achieve sales goals. Drive performance through client engagement, product knowledge, and personalized recommendations. Support onboarding and continuous learning across service excellence, loyalty programs, and brand initiatives, while helping with daily operations like inventory and visual merchandising. Promote an inclusive culture, uphold store standards, and maintain reliability during peak retail hours.

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Sephora
Sephora
2 hours ago

Sales and Service Leader - Full Time

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Last checked: 2 hours agoStatus: Live

Job Summary

Lead Sephora store success by inspiring and coaching your team to deliver exceptional client service and achieve sales goals. Drive performance through client engagement, product knowledge, and personalized recommendations. Support onboarding and continuous learning across service excellence, loyalty programs, and brand initiatives, while helping with daily operations like inventory and visual merchandising. Promote an inclusive culture, uphold store standards, and maintain reliability during peak retail hours.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Coach and empower team members to deliver exceptional client service and achieve sales goals.
  • •Contribute to overall store success through strong client engagement and personalized recommendations.
  • •Provide ongoing feedback and development to elevate team performance.
  • •Support onboarding and continuous learning across service excellence, loyalty programs, product expertise, and brand initiatives.
  • •Assist with daily operations including inventory, visual merchandising, and maintaining store standards.

Pay and Benefits

Salary: USD 24 - 27.5 hourly
Perks:Health InsuranceWellness Stipend

Key Requirements

  • •2+ years of leadership experience in a retail, hospitality, or service environment.
  • •Proven ability to coach and inspire teams to achieve goals.
  • •Strong sales and client service skills.
  • •Excellent communication and interpersonal skills.
  • •Ability to lift and carry up to 50 pounds.
Experience:2+ yearsRetailHospitalityService
Skills:LeadershipCoachingCommunicationInterpersonal skillsTeamwork

Company Brief

Sephora
Global retailer of cosmetics, skincare, fragrance and beauty accessories operating physical stores and e-commerce. Sephora offers multi-brand product assortments, in-store services, and digital experiences and is a subsidiary of LVMH.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Paris, France
Founded: 1969
WebsiteLinkedIn