Account Manager, Aftermarket

Ingersoll Rand
Penang
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementExperience: 5+ yearsSkills: ["Customer satisfaction","Business reporting"]

Drive and grow profitable aftermarket sales revenue, managing an installed base, recapturing drifted customers, and winning new accounts through an excellent compressed air aftersales experience. Own order, revenue, and margin targets, develop aftermarket market-share and coverage plans, coordinate field jobs and testing/commissioning support, and follow up quotations and purchase orders while providing monthly and quarterly performance reporting.

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Ingersoll Rand
Ingersoll Rand
4 hours ago

Account Manager, Aftermarket

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Last checked: 4 hours agoStatus: Live

Job Summary

Drive and grow profitable aftermarket sales revenue, managing an installed base, recapturing drifted customers, and winning new accounts through an excellent compressed air aftersales experience. Own order, revenue, and margin targets, develop aftermarket market-share and coverage plans, coordinate field jobs and testing/commissioning support, and follow up quotations and purchase orders while providing monthly and quarterly performance reporting.
Location: Penang
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Generate profitable aftermarket sales revenue by achieving order, revenue, and margin targets aligned with company objectives.
  • •Grow aftermarket market share and installed base coverage and deliver customer satisfaction through defined plans and strategies.
  • •Coordinate with vendors/subcontractors on field jobs and with project/sales teams on testing and commissioning jobs.
  • •Follow up CQ quotations and purchase orders with customers, including technical clarification.
  • •Provide timely monthly and quarterly business reports on aftermarket performance.

Key Requirements

  • •Diploma/Degree in Mechanical/Industrial Engineering or related fields.
  • •Aftersales experience selling parts and services for industrial products such as air compressors, dryers, or similar equipment.
  • •5 years of service and commercial experience in similar industries.
  • •Experience in air compressor aftermarket is preferred.
Experience:5+ yearsAftermarket servicesIndustrial air compressors
Education:
Skills:Customer satisfactionBusiness reporting

Company Brief

Ingersoll Rand
Designs, manufactures, and services industrial equipment and technologies including air compressors, power tools, fluid management systems, and downstream industrial solutions for manufacturing, construction, and commercial customers worldwide.
Industry: Industrial Machinery
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Davidson, United States
Founded: 1871
WebsiteLinkedIn