Pharmacy Technician II (Onsite Specialty Outreach)

Centene
Houston
Workplace: OnsiteFull timeUSD 19.43 - 32.98 hourlyFunction: Field Service, Maintenance & Skilled TradesExperience: 2+ yearsEducation: high_schoolSkills: ["Customer service","Professionalism","Communication","Accuracy","Adaptability"]

Provide customer service-focused specialty pharmacy outreach by assisting pharmacists with prescription orders, contacting medical offices and patients, and supporting refill and clarification workflows. Handle phone outreach (about 90% of the shift) and accurate data entry, assist with pre-QA tasks, respond to email escalations, and maintain/update required reports while meeting safety, quality, and regulatory requirements.

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FursaFursa
Centene
Centene
1 day ago

Pharmacy Technician II (Onsite Specialty Outreach)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live

Job Summary

Provide customer service-focused specialty pharmacy outreach by assisting pharmacists with prescription orders, contacting medical offices and patients, and supporting refill and clarification workflows. Handle phone outreach (about 90% of the shift) and accurate data entry, assist with pre-QA tasks, respond to email escalations, and maintain/update required reports while meeting safety, quality, and regulatory requirements.
Location: Houston
Workplace: Onsite
Employment Type: Full time
Job Function: Field Service, Maintenance & Skilled Trades
Seniority: Mid level

Key Responsibilities

  • •Work with pharmacists to accurately assist prescription orders in a timely manner.
  • •Contact medical offices to clarify and enter prescriptions.
  • •Contact patients to provide updates on prescription outcomes.
  • •Support the pharmacist callback queue by helping obtain refills and prescription clarifications.
  • •Maintain and update reports while complying with safety, quality assurance, accreditation, and regulatory requirements.

Pay and Benefits

Salary: USD 19.43 - 32.98 hourly
Perks:Health Insurance401kEquityPaid Leave

Key Requirements

  • •High school diploma or equivalent.
  • •2+ years of pharmacy technician or medical office (biller, coder, office assistance, or prior authorization/certification) experience.
  • •Familiarity with drugs commonly used to treat chronic/debilitating illnesses.
  • •State of Texas (TSBP) pharmacy technician license(s) relative to where the employee and assigned pharmacy are located.
  • •Comfortable typing at least 40 WPM and performing phone outreach and data entry.
Experience:2+ yearsPharmacyMedical officeSpecialty pharmacyOncologyInfusion
Education:High School
Skills:Customer serviceProfessionalismCommunicationAccuracyAdaptability
Licenses:Texas TSBP pharmacy technician license
Tech Stack:Data entryEmail

Company Brief

Centene
Centene Corporation is a diversified, multinational healthcare enterprise that provides government-sponsored and commercial healthcare programs and services, specializing in Medicaid, Medicare, and specialty benefits management across the United States.
Industry: Health Insurance (Payers)
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: St. Louis, United States
Founded: 1984
WebsiteLinkedIn