Customer Experience Banker - Middlefield, OH

Huntington Bancshares
United States
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementExperience: 1+ yearsEducation: high_schoolSkills: ["Customer service","Sales","Relationship management","Communication","Presentation"]

Serve walk-in customers as a financial concierge, building and growing consumer and business relationships by identifying goals and recommending deposit and other banking products. Provide accurate transaction processing and daily balancing while delivering exemplary customer service. Execute a disciplined sales approach (follow-up, outbound calling, referrals), educate customers on deposit products, and partner with other bank areas to deepen relationships—while adhering to operational, security, risk, and regulatory policies.

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Huntington Bancshares
Huntington Bancshares
1 week ago

Customer Experience Banker - Middlefield, OH

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Last checked: 2 hours agoStatus: Live

Job Summary

Serve walk-in customers as a financial concierge, building and growing consumer and business relationships by identifying goals and recommending deposit and other banking products. Provide accurate transaction processing and daily balancing while delivering exemplary customer service. Execute a disciplined sales approach (follow-up, outbound calling, referrals), educate customers on deposit products, and partner with other bank areas to deepen relationships—while adhering to operational, security, risk, and regulatory policies.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Entry level

Key Responsibilities

  • •Provide excellent customer service and effectively resolve customer issues.
  • •Educate customers on consumer deposit products and process transactions accurately and efficiently.
  • •Proactively grow customer relationships through a disciplined sales process, new customer follow-up, outbound calling, and referrals from customers and partners.
  • •Educate and refer customers to other areas of the bank to deepen relationships and build partnerships.
  • •Adhere to operational, security, risk, and regulatory policies and procedures.

Key Requirements

  • •High school diploma or GED with at least 1 year of customer service or military service in an administration/contracting/civil affairs or similar role, or a Bachelor's Degree.
  • •1+ year of customer service in banking/financial services or goal-driven retail sales.
  • •Cash handling skills.
  • •Comfort with technology such as mobile services and online banking services.
  • •Follow operational, security, risk, and regulatory policies and procedures.
Experience:1+ yearsBankingFinancial services
Education:High School
Skills:Customer serviceSalesRelationship managementCommunicationPresentation
Tech Stack:Mobile servicesOnline banking services

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Huntington Bancshares
Regional bank holding company providing commercial and consumer banking, payments, wealth management, and lending services across the Midwestern and select other U.S. markets. It serves individuals, small businesses, and corporate clients through branches and digital channels.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Columbus, United States
Founded: 1866
WebsiteLinkedIn