9 hours ago

Team Manager - Heathrow (London, , United Kingdom, Heathrow A)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 9 hours agoStatus: Live

Job Summary

Lead and inspire a team of three Client Advisors at the Heathrow location, delivering exceptional luxury customer experiences and driving commercial performance. Coach and develop the team to build a strong clientelling culture and long-term client relationships. Monitor key business indicators, implement effective action plans, and maintain luxury standards across service, visual presentation, and operational excellence. Partner with store leadership to deliver business priorities and create an inclusive team environment.

Location: London

Workplace: Onsite

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Manager level

Key Responsibilities

•Lead, coach, and develop a team of Client Advisors to deliver outstanding customer experiences and commercial results.
•Foster a clientelling culture to build meaningful, lasting customer relationships.
•Drive sales performance by identifying opportunities, monitoring key business indicators, and implementing action plans.
•Maintain the highest standards of luxury service, visual presentation, and operational excellence.
•Create an inclusive team environment that encourages growth, accountability, and collaboration; partner with store leadership to execute priorities.

Key Requirements

•Previous experience leading a team within luxury retail, premium retail, or a customer-focused environment.
•Ability to inspire, coach, and develop individuals to achieve their potential.
•Passion for delivering exceptional customer experiences and building long-term client relationships.
•Commercial awareness with the ability to balance customer focus and business objectives.
•Confident communication with strong relationship-building and stakeholder management skills.

Experience:Luxury retailPremium retailCustomer-focused

Skills:CoachingLeadershipCustomer experienceCommercial awarenessStakeholder managementCommunicationRelationship-buildingOperational excellenceCollaboration

Company Brief

Burberry

British luxury fashion house designing and selling ready-to-wear, accessories, fragrances, and leather goods. Known for its trench coats, distinctive check pattern, and global retail presence across wholesale, e-commerce, and owned stores.

Industry: Luxury Goods

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: London, United Kingdom

Founded: 1856

Website LinkedIn

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Burberry

9 hours ago

Team Manager - Heathrow (London, , United Kingdom, Heathrow A)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 9 hours agoStatus: Live

Job Summary

Location: London

Workplace: Onsite

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Manager level

Key Responsibilities

•Lead, coach, and develop a team of Client Advisors to deliver outstanding customer experiences and commercial results.
•Foster a clientelling culture to build meaningful, lasting customer relationships.
•Drive sales performance by identifying opportunities, monitoring key business indicators, and implementing action plans.
•Maintain the highest standards of luxury service, visual presentation, and operational excellence.
•Create an inclusive team environment that encourages growth, accountability, and collaboration; partner with store leadership to execute priorities.

Key Requirements

•Previous experience leading a team within luxury retail, premium retail, or a customer-focused environment.
•Ability to inspire, coach, and develop individuals to achieve their potential.
•Passion for delivering exceptional customer experiences and building long-term client relationships.
•Commercial awareness with the ability to balance customer focus and business objectives.
•Confident communication with strong relationship-building and stakeholder management skills.

Experience:Luxury retailPremium retailCustomer-focused

Skills:CoachingLeadershipCustomer experienceCommercial awarenessStakeholder managementCommunicationRelationship-buildingOperational excellenceCollaboration

Company Brief

Burberry

Industry: Luxury Goods

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: London, United Kingdom

Founded: 1856

Website LinkedIn