Sr. Account Manager Top Accounts Georgia

Delivery Hero
Tbilisi
Workplace: HybridContractFunction: Customer Success & Account ManagementSkills: ["Negotiation","Relationship-building","Stakeholder management","Creative problem-solving","Adaptability"]

Manage high-value restaurant partner accounts to drive revenue growth and long-term relationships. Serve as the primary external point of contact, secure favorable deals, and identify partner needs while maintaining satisfaction. Collaborate cross-functionally with commercial, marketing, finance, and operations teams to execute strategies, improve processes, and deliver strategic initiatives on time and on budget. Own KPIs including promos, monetization, ops metrics, markups, and portfolio growth.

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Delivery Hero
Delivery Hero
2 days ago

Sr. Account Manager Top Accounts Georgia

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Last checked: 9 hours agoStatus: Live

Job Summary

Manage high-value restaurant partner accounts to drive revenue growth and long-term relationships. Serve as the primary external point of contact, secure favorable deals, and identify partner needs while maintaining satisfaction. Collaborate cross-functionally with commercial, marketing, finance, and operations teams to execute strategies, improve processes, and deliver strategic initiatives on time and on budget. Own KPIs including promos, monetization, ops metrics, markups, and portfolio growth.
Location: Tbilisi
Workplace: Hybrid
Employment Type: Contract
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Serve as the primary point of contact for restaurant partners and vendors, building trust and securing favorable deals.
  • •Collaborate with commercial and cross-functional teams (Marketing, Finance, Operations) to execute strategies.
  • •Lead strategic initiatives and proactively pursue growth opportunities beyond the core scope.
  • •Champion process improvements and implement innovative solutions to resolve local challenges.
  • •Achieve KPIs across promos, monetization, ops metrics, markups, and portfolio growth while maintaining partner satisfaction.

Pay and Benefits

Equity and Bonus:Equity
Perks:Health InsuranceEquityRemote WorkPaid LeaveOnline Therapy

Key Requirements

  • •Proven negotiation and renegotiation skills to reach mutually beneficial agreements with partners.
  • •Exceptional stakeholder management and relationship-building to secure high-value deals.
  • •Ability to analyze challenges from multiple perspectives and brainstorm innovative, creative solutions.
  • •Highly motivated and adaptable, with a proactive, ownership-driven mindset in a rapidly changing environment.
  • •Ability to deliver strong execution and data-driven recommendations tied to KPIs and partner satisfaction.
Skills:NegotiationRelationship-buildingStakeholder managementCreative problem-solvingAdaptability
Languages:English

Company Brief

Delivery Hero
Global online food-ordering and local delivery platform operating multiple regional brands (e.g., Foodpanda, Glovo, Talabat) across 50–70+ countries, supplying food and quick-commerce deliveries via marketplace and logistics services.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Berlin, Germany
Founded: 2011
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Glassdoor: 3.4
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