Personal Banker Associate I (Westwood)

Fifth Third Bancorp
Michigan
Workplace: OnsiteFull timeFunction: Banking, Lending & CreditEducation: high_schoolSkills: ["Customer service","Communication","Decision-making","Business acumen","Ethical conduct"]

Deliver an exceptional customer experience by building and maintaining long-lasting relationships with existing and prospective customers. Provide consultative sales and service across customers’ financial lifecycle, process teller transactions, and support customers’ needs through in-person and phone interactions. Analyze customer credit data to recommend appropriate solutions, partner with internal teams to resolve issues, and consistently follow risk and ethics policies to ensure a positive customer experience.

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Fifth Third Bancorp
Fifth Third Bancorp
2 months ago

Personal Banker Associate I (Westwood)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 48 minutes agoStatus: Live

Job Summary

Deliver an exceptional customer experience by building and maintaining long-lasting relationships with existing and prospective customers. Provide consultative sales and service across customers’ financial lifecycle, process teller transactions, and support customers’ needs through in-person and phone interactions. Analyze customer credit data to recommend appropriate solutions, partner with internal teams to resolve issues, and consistently follow risk and ethics policies to ensure a positive customer experience.
Location: Michigan
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit

Key Responsibilities

  • •Create a memorable customer experience by cultivating, maintaining, and enhancing relationships through proactive outreach in person, by phone, or other channels.
  • •Use a consultative approach to uncover customer needs and tailor recommendations, solutions, and advice.
  • •Maintain working knowledge of products, services, and processes offered.
  • •Collaborate with internal partners to ensure customer needs are met and problems are resolved.
  • •Process teller transactions and adhere to balancing guidelines while following policies and procedures and supporting risk and ethics expectations.

Key Requirements

  • •High school diploma/GED and 6 months customer service experience, or college degree or equivalent military experience.
  • •Ability to develop comfort level with new household acquisitions and deepening customer relationships.
  • •Ability to professionally represent the bank in verbal and written communication.
  • •Demonstrated business acumen and ability to make sound decisions.
  • •This position requires SAFE Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS).
Experience:Customer service
Education:High School
Skills:Customer serviceCommunicationDecision-makingBusiness acumenEthical conduct
Licenses:SAFE Act registration (NMLS)

Company Brief

Fifth Third Bancorp
Fifth Third Bancorp is a diversified bank holding company offering consumer, commercial, and wealth management services. Through its banking subsidiaries, it provides deposits, lending, treasury management, payments, and investment solutions across the Midwest and Southeast.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cincinnati, United States
Founded: 1858
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Glassdoor: 3.7
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