Supermarket Assistant, Team Leader

Waitrose & Partners
Oxford
Workplace: OnsiteFull timeGBP 15.3+ hourlyFunction: Administration & Executive AssistanceSkills: ["Leadership","Stakeholder management","Customer service orientation","Continuous improvement","Safety awareness"]

Lead daily shop operations in a Waitrose store, delivering Partner-led service that earns customer trust while supporting the management team. Help keep Partners safe and operating legally, support fulfillment of online orders and Click & Collect, manage stock replenishment, and provide checkout and on-demand customer order support. Drive continuous improvement, reduce wastage, and maintain a safe, tidy working environment to improve commercial performance.

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Waitrose & Partners
Waitrose & Partners
2 hours ago

Supermarket Assistant, Team Leader

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Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Lead daily shop operations in a Waitrose store, delivering Partner-led service that earns customer trust while supporting the management team. Help keep Partners safe and operating legally, support fulfillment of online orders and Click & Collect, manage stock replenishment, and provide checkout and on-demand customer order support. Drive continuous improvement, reduce wastage, and maintain a safe, tidy working environment to improve commercial performance.
Location: Oxford
Workplace: Onsite
Employment Type: Full time · Permanent
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Support the shop’s management team with managerial tasks and coordinate with other shop areas to meet customer demand.
  • •Ensure Partners operate in a safe and legal manner.
  • •Fulfil online customer orders for delivery.
  • •Perform stock replenishment to keep shelves well-stocked and products in the right place.
  • •Drive commercial performance through ideas for continuous improvement, reduce wastage, and maintain a safe and tidy shop environment.

Pay and Benefits

Salary: GBP 15.3 hourly

Key Requirements

  • •Good people and leadership skills.
  • •Good understanding of retail and how to maximise commercial success.
  • •Experience of working in a customer-facing role.
  • •Good stakeholder management skills when working with third parties and the wider Partnership.
  • •Ability to ensure Partners are operating in a safe and legal manner.
Skills:LeadershipStakeholder managementCustomer service orientationContinuous improvementSafety awareness

Company Brief

Waitrose & Partners
Waitrose & Partners is a UK supermarket chain offering groceries, fresh produce, and premium food products through its network of stores and online shopping. It is part of the John Lewis Partnership and emphasizes quality, customer service, and ethical sourcing.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Headquarters: Bracknell, United Kingdom
Founded: 1904
WebsiteLinkedIn