Front Office Supervisor / Co-Caretaker

Minor International
Australia
Workplace: OnsiteFull timeFunction: Hospitality & Food ServiceSkills: ["Leadership","Customer service","Time management","Problem-solving","Professionalism"]

Lead the Front Office team at an award-winning resort, delivering warm, high-standard guest experiences. You’ll oversee daily front-desk operations, manage guest arrivals and departures to ensure seamless check-in/check-out, and resolve guest complaints promptly and professionally. You’ll also coach and motivate your team, ensuring tasks are completed accurately and on time, while enjoying on-site living and resort facilities.

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Minor International
Minor International
1 day ago

Front Office Supervisor / Co-Caretaker

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Source: Company careers pageValidated by: Fursa AI
Last checked: 16 hours agoStatus: Live

Job Summary

Lead the Front Office team at an award-winning resort, delivering warm, high-standard guest experiences. You’ll oversee daily front-desk operations, manage guest arrivals and departures to ensure seamless check-in/check-out, and resolve guest complaints promptly and professionally. You’ll also coach and motivate your team, ensuring tasks are completed accurately and on time, while enjoying on-site living and resort facilities.
Location: Australia
Workplace: Onsite
Employment Type: Full time
Job Function: Hospitality & Food Service
Seniority: Manager level

Key Responsibilities

  • •Lead and support the Front Office team to deliver exceptional guest experiences and a warm welcome.
  • •Motivate the team and model high standards of service as a role model.
  • •Oversee completion of daily tasks, ensuring accurate and timely execution.
  • •Manage guest arrivals and departures, ensuring seamless check-in and check-out.
  • •Address and resolve guest complaints promptly and professionally to maintain guest satisfaction.

Pay and Benefits

Perks:Free AccommodationHealth InsuranceParental LeaveEapBirthday Leave

Key Requirements

  • •Demonstrated leadership skills with the ability to effectively manage and motivate a team; prior supervisory experience is highly regarded.
  • •Extensive hospitality background, ideally in a hotel or resort, with strong understanding of guest service standards and operations.
  • •Exceptional customer service skills with the ability to stay positive and professional in high-pressure situations.
  • •Strong time management skills to prioritize tasks and ensure timely completion of duties.
  • •Impeccable professional presentation and flexibility to work weekends and adjust to varying schedules.
Experience:HospitalityHotelsResorts
Skills:LeadershipCustomer serviceTime managementProblem-solvingProfessionalism
Languages:English

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Minor International
A Thailand-based global hospitality and lifestyle group operating hotels, restaurants, and retail brands. Minor International develops and manages hotel and resort properties, food services, and lifestyle retail across Asia, the Middle East, Europe, and the Americas.
Industry: Conglomerates & Holding Companies
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Bangkok, Thailand
Founded: 1978
WebsiteLinkedIn