Client Solutions Manager, CPG - Global Business Solutions - Hamburg

TikTok
Hamburg
Full timeFunction: Customer Success & Account ManagementExperience: 5+ yearsSkills: ["Communication","Organisational skills","Independence","Proactivity","Detail oriented"]

Own scalable client partnerships for Beauty and Healthcare brands and agency partners by acting as a product expert on TikTok advertising solutions. Analyze campaign performance to deliver actionable, data-driven recommendations that improve outcomes, ROI, and revenue efficiency. Lead business reviews, campaign kickoffs, and timeline/asset execution, collaborating with cross-functional teams and international product/engineering to troubleshoot issues throughout the campaign lifecycle.

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FursaFursa
TikTok
TikTok
14 hours ago

Client Solutions Manager, CPG - Global Business Solutions - Hamburg

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Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live

Job Summary

Own scalable client partnerships for Beauty and Healthcare brands and agency partners by acting as a product expert on TikTok advertising solutions. Analyze campaign performance to deliver actionable, data-driven recommendations that improve outcomes, ROI, and revenue efficiency. Lead business reviews, campaign kickoffs, and timeline/asset execution, collaborating with cross-functional teams and international product/engineering to troubleshoot issues throughout the campaign lifecycle.
Location: Hamburg
Employment Type: Full time
Job Function: Customer Success & Account Management

Key Responsibilities

  • •Educate clients and agency partners on solutions, best practices, and new features to drive adoption and business growth.
  • •Analyze campaign performance data to provide actionable insights that improve advertising outcomes and ROI.
  • •Manage and grow client relationships by delivering scaled solutions and supporting strategic product adoption.
  • •Conduct regular business reviews and lead consultative discussions to strengthen long-term partnerships.
  • •Lead campaign kickoffs and oversee timelines, asset delivery, and optimization opportunities using data-driven analysis.

Key Requirements

  • •5+ years of experience in client solutions, account management, or digital marketing/advertising.
  • •3+ years of experience in Beauty and Healthcare.
  • •3+ years of media planning expertise and advertising effectiveness/measurement.
  • •Hands-on campaign management across digital platforms and advertising tech products.
  • •Demonstrated ad tech product knowledge for the Beauty and Healthcare industry, with performance and app campaign experience.
Experience:5+ yearsDigital advertisingAdvertising techBeauty and HealthcarePerformance marketing
Skills:CommunicationOrganisational skillsIndependenceProactivityDetail oriented
Languages:GermanEnglish

Company Brief

TikTok
Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.
Industry: Digital Media
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Singapore, Singapore
Founded: 2016
WebsiteLinkedIn