2 days ago

Quality Assurance Specialist - Search Recommendation and Traffic - Arabic

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Job Summary

Own quality assurance for Search Recommendation and Trending projects, ensuring productivity, efficiency, quality, and latency targets are consistently met. Apply and clarify policies, guidelines, and SOPs to improve moderation performance, collaborate with stakeholders to strengthen data quality, and support training and go-live via calibration sessions and assessments. Analyze metrics to report trends and risks, and run Root Cause Analysis (RCA) with corrective and preventive action plans.

Location: Kuala Lumpur

Workplace: Onsite

Employment Type: Full time

Job Function: QA, Test & Release Engineering

Key Responsibilities

•Ensure productivity, efficiency, quality, and latency targets are met for Search Recommendation & Trending projects.
•Implement, interpret, and clarify policies, guidelines, and SOPs to improve moderation performance.
•Collaborate with points of contact (POC) and cross-functional stakeholders to provide feedback on data quality and guidelines.
•Support training and go-live processes, including calibration sessions, assessments, and performance feedback/Q&A.
•Analyze project metrics and conduct RCA to develop corrective and preventive action plans for quality or performance gaps.

Key Requirements

•Bachelor’s degree or above.
•Fluency in Arabic (for interacting with Arabic-speaking markets) and fluency in English as the primary working language.
•Strong text editing ability; edit 5,000–8,000 words daily while maintaining quality standards.
•Prior QA experience in content moderation projects, with familiarity with RCA methodologies preferred.
•Willingness to work shifts, weekends, and public holidays as required.

Experience:Content moderation

Education:Bachelor's

Skills:Text editingPolicy interpretationRoot cause analysisCross-functional collaborationAttention to quality

Languages:ArabicEnglish

Company Brief

TikTok

Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.

Industry: Digital Media

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Headquarters: Singapore, Singapore

Founded: 2016

Website LinkedIn

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TikTok

2 days ago

Quality Assurance Specialist - Search Recommendation and Traffic - Arabic

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Job Summary

Location: Kuala Lumpur

Workplace: Onsite

Employment Type: Full time

Job Function: QA, Test & Release Engineering

Key Responsibilities

•Ensure productivity, efficiency, quality, and latency targets are met for Search Recommendation & Trending projects.
•Implement, interpret, and clarify policies, guidelines, and SOPs to improve moderation performance.
•Collaborate with points of contact (POC) and cross-functional stakeholders to provide feedback on data quality and guidelines.
•Support training and go-live processes, including calibration sessions, assessments, and performance feedback/Q&A.
•Analyze project metrics and conduct RCA to develop corrective and preventive action plans for quality or performance gaps.

Key Requirements

•Bachelor’s degree or above.
•Fluency in Arabic (for interacting with Arabic-speaking markets) and fluency in English as the primary working language.
•Strong text editing ability; edit 5,000–8,000 words daily while maintaining quality standards.
•Prior QA experience in content moderation projects, with familiarity with RCA methodologies preferred.
•Willingness to work shifts, weekends, and public holidays as required.

Experience:Content moderation

Education:Bachelor's

Skills:Text editingPolicy interpretationRoot cause analysisCross-functional collaborationAttention to quality

Languages:ArabicEnglish

Company Brief

TikTok

Industry: Digital Media

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Headquarters: Singapore, Singapore

Founded: 2016

Website LinkedIn