Rental Coordinator

EquipmentShare
United States
Workplace: OnsiteFull timeFunction: Executive & General ManagementEducation: high_schoolSkills: ["Customer focus","Interpersonal skills","Relationship building","Problem-solving","Adaptability"]

Coordinate the full rental experience by responding to inbound leads, guiding customers through the equipment rental process, and building relationships with contractors and construction company principals. Own customer satisfaction by resolving inquiries and keeping customers updated on additional ways EquipmentShare can help. Develop sales strategies to grow market share, leveraging EquipmentShare’s proprietary T3 technology to maintain accurate equipment and customer information.

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EquipmentShare
EquipmentShare
1 day ago

Rental Coordinator

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Coordinate the full rental experience by responding to inbound leads, guiding customers through the equipment rental process, and building relationships with contractors and construction company principals. Own customer satisfaction by resolving inquiries and keeping customers updated on additional ways EquipmentShare can help. Develop sales strategies to grow market share, leveraging EquipmentShare’s proprietary T3 technology to maintain accurate equipment and customer information.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management

Key Responsibilities

  • •Respond to inbound leads and guide customers through the equipment rental process.
  • •Expand the customer base by building relationships with contractors and construction company principals and educating them on cost and efficiency benefits.
  • •Maintain and nurture existing customer relationships to ensure customer satisfaction and keep them updated on new or additional ways EquipmentShare can help.
  • •Promptly respond to and resolve customer inquiries, requests, complaints, or other communications.
  • •Develop new sales strategies and techniques to increase market share and improve customer experience.

Pay and Benefits

Perks:Health InsuranceDentalVisionPaid LeavePaid Holidays401k401k MatchTool ReimbursementBoot ReimbursementGym MembershipWellness StipendPaid Volunteer

Key Requirements

  • •High school diploma or equivalent.
  • •Demonstrated ability to listen and care about solving customer problems.
  • •Ability to build, nurture, and maintain customer relationships throughout the rental process.
  • •Strong interpersonal and problem-solving skills.
  • •Ability to adapt in a fast-paced, growing company while staying educated on EquipmentShare products and services.
Education:High School
Skills:Customer focusInterpersonal skillsRelationship buildingProblem-solvingAdaptability
Tech Stack:EquipmentShare T3 technology

Company Brief

EquipmentShare
Provides equipment rental, telematics, and fleet management solutions for the construction industry, combining a marketplace for heavy equipment with software to optimize operations, uptime, and asset utilization.
Industry: Construction Tech
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Columbia, United States
Founded: 2015
WebsiteLinkedIn