Live chat operator

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Manage real-time live chat conversations with prospective clients, providing timely, friendly, and professional responses that help them understand wedding planning packages, pricing, and availability. Qualify leads by understanding client needs, schedule initial consultations with event coordinators, and maintain accurate CRM documentation of client interactions. Uphold the brand’s empathetic tone while using online communication tools and chat platforms.

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Seniority: Entry level

Key Responsibilities

•Engage potential clients via the live chat platform in a timely, professional, and friendly manner.
•Provide accurate details about wedding planning packages, services, and pricing.
•Answer enquiries about the process, availability, and what sets the company apart.
•Qualify leads by understanding client needs and scheduling initial consultations with event coordinators.
•Document client interactions and key information in the CRM system while maintaining the brand tone.

Pay and Benefits

Salary: USD 26 - 39 hourly

Key Requirements

•Proven experience in live chat, customer service, or a similar client-facing role.
•Exceptional written communication with impeccable grammar, spelling, and punctuation.
•Strong typing skills and the ability to manage multiple chat conversations simultaneously.
•A patient, empathetic, and friendly demeanor with a genuine desire to help people.
•Ability to work independently and manage time effectively, using standard computer software and online communication tools.

Skills:Customer serviceCommunicationEmpathyOrganizationIndependence

Tech Stack:CRMLive chat softwareOnline communication tools

Company Brief

Qureos

Website

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Qureos

5 days ago

Live chat operator

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Seniority: Entry level

Key Responsibilities

•Engage potential clients via the live chat platform in a timely, professional, and friendly manner.
•Provide accurate details about wedding planning packages, services, and pricing.
•Answer enquiries about the process, availability, and what sets the company apart.
•Qualify leads by understanding client needs and scheduling initial consultations with event coordinators.
•Document client interactions and key information in the CRM system while maintaining the brand tone.

Pay and Benefits

Salary: USD 26 - 39 hourly

Key Requirements

•Proven experience in live chat, customer service, or a similar client-facing role.
•Exceptional written communication with impeccable grammar, spelling, and punctuation.
•Strong typing skills and the ability to manage multiple chat conversations simultaneously.
•A patient, empathetic, and friendly demeanor with a genuine desire to help people.
•Ability to work independently and manage time effectively, using standard computer software and online communication tools.

Skills:Customer serviceCommunicationEmpathyOrganizationIndependence

Tech Stack:CRMLive chat softwareOnline communication tools

Company Brief

Qureos

Website