Lead Supervisor- Full Time

Tapestry
United States
Workplace: OnsiteFull timeUSD 17 - 27.75Function: Administration & Executive AssistanceSkills: ["Leadership","Customer focus","Interpersonal savvy","Drive for results","Learning on the fly"]

Lead a Coach retail store on the sales floor to achieve sales targets and deliver an exceptional customer experience. Embody brand values, implement company initiatives, and drive performance by analyzing sales data and setting team goals. Recruit, interview, train, coach, and provide feedback to improve individual and store outcomes while enforcing policies and supporting a customer-centric, inclusive culture.

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FursaFursa
Tapestry
Tapestry
1 month ago

Lead Supervisor- Full Time

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Lead a Coach retail store on the sales floor to achieve sales targets and deliver an exceptional customer experience. Embody brand values, implement company initiatives, and drive performance by analyzing sales data and setting team goals. Recruit, interview, train, coach, and provide feedback to improve individual and store outcomes while enforcing policies and supporting a customer-centric, inclusive culture.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Maintain leadership presence on the sales floor to achieve sales targets and deliver exceptional customer experiences.
  • •Serve as a brand ambassador, increase brand awareness, and lead implementation of company initiatives to support full store operations.
  • •Monitor and analyze sales data, identify trends, and recommend actions to enhance store performance and team development.
  • •Recruit, interview, train, and evaluate team members; provide feedback and guidance and hold the team accountable to goals and KPIs.
  • •Create and mentor a customer-centric culture, support clienteling for long-term customer relationships, and provide HR and conflict resolution support when leadership is absent.

Pay and Benefits

Salary: USD 17 - 27.75
Perks:Health InsuranceDentalVision401kPaid LeaveCommuter BenefitsDisability InsuranceTuition Assistance

Key Requirements

  • •1+ years of equivalent experience managing competitive retail space at the Lead Supervisor level.
  • •Maintain a strong leadership presence on the sales floor to achieve sales targets and deliver exceptional customer experience.
  • •Ability to lift, carry, and move at least 25 pounds regularly, and up to 50 pounds occasionally, and maneuver the sales floor and stockroom.
  • •Support recruiting, interviewing, performance evaluation, and high-level training as needed.
  • •Adhere to and enforce team compliance with company and store policies and procedures.
Experience:Retail
Skills:LeadershipCustomer focusInterpersonal savvyDrive for resultsLearning on the fly

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
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Glassdoor: 3.7
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