Services Strategy and Project Manager

Fortinet
London, Sophia Antipolis
Workplace: OnsiteFull timeFunction: Capital Markets, Trading & QuantSkills: ["Strategic thinking","Analytical thinking","Risk management","Stakeholder communication","Problem-solving"]

Own and evolve a service portfolio by defining value propositions and lifecycle plans, translating strategy into actionable service roadmaps, and validating services against fit, viability, readiness, and customer value. Lead multiple concurrent service and program initiatives end-to-end—scoping, planning, coordinating internal resources and vendors, tracking KPIs, and managing risk, budget, and delivery. Partner with cross-functional teams and support go-to-market activities.

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FursaFursa
Fortinet
Fortinet
5 months ago

Services Strategy and Project Manager

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Last checked: 11 hours agoStatus: Live

Job Summary

Own and evolve a service portfolio by defining value propositions and lifecycle plans, translating strategy into actionable service roadmaps, and validating services against fit, viability, readiness, and customer value. Lead multiple concurrent service and program initiatives end-to-end—scoping, planning, coordinating internal resources and vendors, tracking KPIs, and managing risk, budget, and delivery. Partner with cross-functional teams and support go-to-market activities.
Location: London, Sophia Antipolis
Workplace: Onsite
Employment Type: Full time
Job Function: Capital Markets, Trading & Quant

Key Responsibilities

  • •Contribute to service vision and strategy, manage the lifecycle of services in the portfolio, and maintain the service catalogue with service owners.
  • •Identify, evaluate, and lead service improvement initiatives using customer feedback, usage data, and satisfaction metrics.
  • •Develop and maintain cost models and pricing considerations; define and track KPIs and monitor value realization and performance.
  • •Lead and manage multiple concurrent initiatives with clear roadmaps—define scopes, coordinate resources and vendors, ensure delivery on time/on scope/on budget, and maintain documentation.
  • •Build cross-functional relationships, provide stakeholder reporting, support Sales/Marketing for go-to-market activities, and ensure compliance with governance and quality standards.

Pay and Benefits

Schedule:4-Day Week

Key Requirements

  • •Experience in service management, service development, or service/portfolio management within the IT sector.
  • •Strong project management capability; PMP, PRINCE2, or equivalent preferred.
  • •ITIL certification or demonstrated understanding of ITIL service lifecycle practices.
  • •Technical understanding of networking and cybersecurity technologies.
  • •Strong analytical, financial, and business case development skills with excellent communication and documentation abilities.
Experience:IT services
Skills:Strategic thinkingAnalytical thinkingRisk managementStakeholder communicationProblem-solving
Certifications:ITILPMPPRINCE2
Languages:English
Tech Stack:ITILNetworkingCybersecurity

Company Brief

Fortinet
Provides enterprise cybersecurity solutions including data protection, cloud security, network security, and user and entity behavior analytics to help organizations prevent insider threats, secure cloud and on-premises environments, and enforce data loss prevention policies.
Industry: Cybersecurity
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Funding: Private Equity Backed
Headquarters: Austin, United States
Founded: 1994
WebsiteLinkedIn