Field Service Engineer 2

Dell
Paris
Workplace: RemoteFull timeEUR 41,744.35 - 54,022.1Function: Field Service, Maintenance & Skilled TradesExperience: 2+ yearsEducation: bachelorsSkills: ["Organized","Detail-oriented","Communication","Collaboration","Iterative problem-solving"]

Support Dell customer installations end-to-end, including configuration, integration, maintenance, troubleshooting, and repairs. Perform QC checks to ensure accuracy and repeatability, and collect data that helps accelerate issue resolution. Collaborate with customers and product teams to resolve inputs, keep schedules on track, and run tests under guidance. Maintain documentation, case repositories, and workflow approvals for traceable outcomes.

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FursaFursa
Dell
Dell
4 days ago

Field Service Engineer 2

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Source: Company careers pageValidated by: Fursa AI
Last checked: 23 hours agoStatus: Live

Job Summary

Support Dell customer installations end-to-end, including configuration, integration, maintenance, troubleshooting, and repairs. Perform QC checks to ensure accuracy and repeatability, and collect data that helps accelerate issue resolution. Collaborate with customers and product teams to resolve inputs, keep schedules on track, and run tests under guidance. Maintain documentation, case repositories, and workflow approvals for traceable outcomes.
Location: Paris
Workplace: Remote
Employment Type: Full time
Job Function: Field Service, Maintenance & Skilled Trades
Seniority: Mid level

Key Responsibilities

  • •Support installations, maintenance, and data collection to accelerate issue resolution.
  • •Perform QC checks to ensure work meets standards for accuracy and repeatability.
  • •Collaborate with customers and product teams to resolve inputs and keep schedules on track.
  • •Create and run tests under guidance; prepare setups and instrumentation.
  • •Maintain documentation by assisting with template updates, case repository maintenance, QC packaging, and tracking approvals in workflow tools.

Pay and Benefits

Salary: EUR 41,744.35 - 54,022.1

Key Requirements

  • •2+ years of related experience in a professional role or equivalent experience.
  • •Proficiency with tools and diagnostics, with accuracy in data entry and documentation.
  • •Organized and detail-oriented; follow SOPs and safety standards.
  • •Ability to translate inputs into clear results and iterate quickly on feedback.
  • •Clear communication and collaboration skills across teams.
Experience:2+ years
Education:Bachelor's in Engineering Technology (or related field)
Skills:OrganizedDetail-orientedCommunicationCollaborationIterative problem-solving
Languages:US
Tech Stack:ITIL

Company Brief

Dell
Designs, manufactures and sells computers, servers, storage, networking equipment, and related IT solutions and services for consumers, small businesses, and enterprises worldwide.
Industry: Electronics Manufacturing
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Round Rock, United States
Founded: 1984
Glassdoor
Glassdoor: 3.8
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