Senior Director, Analyst Relations

Twilio
United States
Workplace: RemoteFull-timeFunction: Executive & General ManagementSkills: ["Communication","Leadership","Executive presence","Collaboration","Strategic thinking"]

Lead Twilio’s global analyst relations program across core and emerging enterprise tech offerings, guiding a high-performing team to influence major analyst firms, shape strategic narratives, and drive executive-level storytelling. Own the AR strategy, engage top analysts, and collaborate across Communications, PMM, and R&D to sustain market leadership and inform product roadmaps.

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FursaFursa
Twilio
Twilio
2 months ago

Senior Director, Analyst Relations

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Last checked: 2 hours agoStatus: Live

Job Summary

Lead Twilio’s global analyst relations program across core and emerging enterprise tech offerings, guiding a high-performing team to influence major analyst firms, shape strategic narratives, and drive executive-level storytelling. Own the AR strategy, engage top analysts, and collaborate across Communications, PMM, and R&D to sustain market leadership and inform product roadmaps.
Location: United States
Workplace: Remote
Job Function: Executive & General Management
Seniority: Sr. Manager level

Key Responsibilities

  • •Strategic Vision & Execution: Set the global analyst relations strategy across our core and emerging portfolio. Drive execution by partnering cross-functionally across Communications, PMM and R&D.
  • •Analyst Engagement & Advocacy: Build and nurture deep, trust-based relationships with tier-one firms (Gartner, Forrester, IDC) and key industry consultants. Lead strategic advisory sessions, briefings, inquiries, and flagship events like our Analyst Summit.
  • •Category & Audience Expansion: Identify high-impact opportunities to amplify our story beyond traditional coverage and reports, educating and influencing analysts in new and emerging market spaces and gaining insight to feed back to the business and inform our roadmap from the analysts’ expertise.
  • •Evaluations & Content Architecture: Drive the end-to-end strategy and content submission process for major market reports (Magic Quadrants, Waves, MarketScapes), collaborating with product marketing and senior leadership to ensure winning positioning.
  • •Executive Coaching & Advisory: Act as a trusted advisor to senior executives and product leaders; provide sharp feedback on messaging and thoroughly prepare spokespeople for high-stakes analyst engagements.
Travel: Low travel

Pay and Benefits

Perks:Health Insurance401kPaid LeaveWellness Stipend

Key Requirements

  • •Enterprise tech experience: 15+ years of tech experience within B2B SaaS, developer platforms, or data infrastructure.
  • •AR track record: proven ability to manage leadership positioning in major analyst reports (Gartner, Forrester, IDC) and execute global, multi-category communication strategies.
  • •Executive presence: poise under pressure and ability to influence audiences at the C-suite and VP level.
  • •Communication: exceptional written, verbal, and persuasive communication skills.
  • •Leadership & people management: proven ability to attract, motivate, mentor, and performance-manage a growing team.
Experience:Enterprise softwareB2B SaaSDeveloper platformsData infrastructure
Skills:CommunicationLeadershipExecutive presenceCollaborationStrategic thinking
Languages:English

Company Brief

Twilio
Provides cloud communications platforms and APIs enabling developers to add voice, messaging, video, and authentication features to applications. Serves enterprises and developers with programmable communications, engagement, and customer interaction tools.
Industry: API Platforms
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 2008
Glassdoor
Glassdoor: 4.0
WebsiteLinkedIn