Head Waiter (QA)

Power International Holding
Qatar
Workplace: OnsiteFull timeFunction: Hospitality & Food ServiceExperience: 5+ yearsEducation: certificationSkills: ["Leadership","Communication","Interpersonal skills","Organizational skills","Problem-solving"]

Oversee front-of-house operations to deliver a smooth, enjoyable dining experience. Supervise and train waitstaff, assign duties, manage reservations and seating, create coverage schedules, and coordinate with kitchen and bar to ensure accurate, timely service. Handle guest inquiries and complaints with tact, maintain clean dining areas, support upselling and promotions, and manage cash handling and end-of-shift reconciliation. Complete required administrative reports and updates.

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Power International Holding
Power International Holding
1 day ago

Head Waiter (QA)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Oversee front-of-house operations to deliver a smooth, enjoyable dining experience. Supervise and train waitstaff, assign duties, manage reservations and seating, create coverage schedules, and coordinate with kitchen and bar to ensure accurate, timely service. Handle guest inquiries and complaints with tact, maintain clean dining areas, support upselling and promotions, and manage cash handling and end-of-shift reconciliation. Complete required administrative reports and updates.
Location: Qatar
Workplace: Onsite
Employment Type: Full time
Job Function: Hospitality & Food Service
Seniority: Sr. Manager level

Key Responsibilities

  • •Oversee waitstaff performance, assign duties, and ensure service standards are met.
  • •Provide exceptional customer service, including greeting guests, assisting with seating, and handling inquiries/concerns promptly.
  • •Train new staff on service procedures, menu knowledge, and customer interaction.
  • •Create and manage waitstaff work schedules to ensure adequate coverage during peak hours and events.
  • •Coordinate with kitchen and bar staff to deliver food and drinks accurately and on time, while addressing complaints diplomatically and maintaining clean dining areas.

Key Requirements

  • •Minimum 5 years working experience in a relevant hospitality/service role.
  • •3 years of relevant working experience as a plus.
  • •2 years GCC experience is a plus.
  • •Diploma in Hotel and Restaurant Management or a Food and Beverage related course.
  • •Strong interpersonal and communication skills to handle guests and resolve inquiries/complaints professionally.
Experience:5+ yearsGCC
Education:Certification / Diploma
Skills:LeadershipCommunicationInterpersonal skillsOrganizational skillsProblem-solving
Tech Stack:AI

Company Brief

Power International Holding
Diversified holding company investing across construction, real estate, food & beverage, agriculture, industrial services, and energy sectors, operating regional subsidiaries and managing large infrastructure and development projects in the Middle East.
Industry: Conglomerates & Holding Companies
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Doha, Qatar
Website