Senior Enterprise Account Executive

Zendesk
Georgia, North Carolina, Tennessee, Florida, Austin
Workplace: RemoteFull timeUSD 320,000 - 480,000 annuallyFunction: SalesExperience: 8+ yearsEducation: bachelorsSkills: ["Communication","Negotiation","Relationship management","Consultative selling","Forecasting"]

Drive top-line revenue growth by acquiring new enterprise customers and expanding existing accounts for a SaaS customer experience platform. Build and nurture C-level relationships, manage complex multi-month sales cycles, and optimize cross-sell opportunities. Use data on customer intent, adoption, and pipeline health to improve conversion and retention. Own territory planning, accurate forecasting, consultative deal negotiation, and product positioning aligned to customer objectives.

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FursaFursa
Zendesk
Zendesk
1 day ago

Senior Enterprise Account Executive

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Last checked: 7 hours agoStatus: Live

Job Summary

Drive top-line revenue growth by acquiring new enterprise customers and expanding existing accounts for a SaaS customer experience platform. Build and nurture C-level relationships, manage complex multi-month sales cycles, and optimize cross-sell opportunities. Use data on customer intent, adoption, and pipeline health to improve conversion and retention. Own territory planning, accurate forecasting, consultative deal negotiation, and product positioning aligned to customer objectives.
Location: Georgia, North Carolina, Tennessee, Florida, Austin
Workplace: Remote
Employment Type: Full time
Job Function: Sales
Seniority: Mid level

Key Responsibilities

  • •Acquire new enterprise customers and develop strategies to penetrate top-tier accounts.
  • •Cross-sell additional products and services to existing customers to optimize account revenue and profitability.
  • •Manage and nurture key customer relationships to maximize satisfaction, retention, and long-term partnerships.
  • •Use data insights (customer intents, adoption history) to prospect, improve conversion, and drive retention and expansion.
  • •Create quarterly territory plans, build qualified pipeline, maintain accurate sales forecasts, and close complex value-centric deals.

Pay and Benefits

Salary: USD 320,000 - 480,000 annually

Key Requirements

  • •BA/BS degree or equivalent experience.
  • •Minimum 8 years of experience in cloud/software B2B sales with a proven record of exceeding targets.
  • •Demonstrated quota achievement in 2 of the last 3 years (President’s club membership is a plus).
  • •Expertise navigating complex sales cycles and renewals, including multi-month value-centric processes with proof of concept stages.
  • •Ability to manage customer relationships with organizations generating revenues exceeding $2 billion and sell to VP/C-level executives in enterprise accounts.
Experience:8+ yearsSaaSB2B salesEnterprise salesCloud/software
Education:Bachelor's
Skills:CommunicationNegotiationRelationship managementConsultative sellingForecasting
Tech Stack:Salesforce.comOutreachClariSeismicLooker

Company Brief

Zendesk
Provides cloud-based customer service and engagement software, including help desk, ticketing, chat, and CRM tools that enable businesses to manage customer support, self-service, and omnichannel communication at scale.
Industry: Enterprise Software
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Valuation: Decacorn (USD 10B+)
Funding: Private Equity Backed
Headquarters: San Francisco, United States
Founded: 2007
Glassdoor
Glassdoor: 4.0
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